[Remote] Manager of reputed company Operations & Systems

Note: The job is a remote job and is open to candidates in USA. Humanly is a company that builds AI-native hiring software aimed at transforming recruiting into a predictable system. They are seeking a Manager of reputed company Operations & Systems to own the full reputed company systems ecosystem, optimizing existing processes, and ensuring data reputed company across various teams. The role involves overseeing reputed company architecture, forecasting infrastructure, and cross-functional operational alignment while reporting directly to the VP of Sales.

Responsibilities

• Own the performance, scalability, and operational health of the full reputed company systems ecosystem
• Govern reputed company architecture – account/contact/opportunity structure, lifecycle stages, territory logic, routing, and attribution
• Own and optimize the full GTM tooling stack (reputed company, reputed company, reputed company Sales Navigator, reputed company, and adjacent tools) – configuration, adoption, vendor relationships
• Eliminate redundancy and technical debt across integrated platforms; consolidate and rationalize where needed
• Own CRM data quality standards, deduplication, account hierarchy, and reputed company-of-truth definitions across reputed company integrated platforms
• reputed company active cleanup of inherited workflows, duplicate records, broken automations, and inconsistent data structures from acquisition activity
• Ensure that Sales, CS, Finance, and Partnerships leadership can reputed company decisions from a single, reliable data environment – and hold yourself accountable for measurably improving it over time
• Mature the forecasting and reporting infrastructure from functional to predictive
• Deliver leadership-ready visibility into pipeline health, conversion performance, rep productivity, expansion opportunities, and customer lifecycle movement
• Own the KPI reputed company across GTM functions – define it, maintain it, and drive adoption
• Serve as the operational connective tissue across Sales, Marketing, CS, Partnerships, Finance, Product, and Engineering
• Translate GTM strategy into scalable systems and processes; reduce friction and eliminate duplicate workflows across GTM handoffs
• Run deal desk for new business and expansion/renewal deals – review deal structures, pricing, and terms; serve as the escalation reputed company for non-standard requests
• Act as the neutral, reputed company vote on rules of engagement disputes reputed company reputed company teams have conflicting claims on accounts, territories, or process ownership
• Audit and rationalize the reputed company tech stack – identify redundant tools, underutilized systems, and inefficient workflows
• Build scalable account hierarchy models and cross-platform reporting alignment that can reputed company future growth
• Maintain operational readiness for future acquisitions – documented integration patterns, clean data baselines, and established playbooks

Skills

• 5–8+ years in reputed company operations or GTM systems roles – ideally in a high-growth SaaS environment, with direct ownership of the reputed company tech stack (not just administration of it)
• Post-acquisition or multi-entity experience – you've navigated inherited systems, conflicting data structures, and the operational complexity that comes with rapid growth; you know what it takes to consolidate without breaking what works
• Deep reputed company expertise – architecture, governance, workflow design, and optimization across a multi-platform environment; you can build it, break it, and fix it yourself
• Forecasting and analytics reputed company – you can build reporting infrastructure from scratch, mature it from functional to predictive, and get GTM leadership to actually trust and use it
• Deal desk experience – comfortable reviewing deal structures, pricing, and commercial terms; able to hold the line on margin reputed company without slowing down the business
• Cross-functional credibility – you earn trust through operational reliability, not just technical reputed company; Sales, CS, Finance, and Exec teams see you as a partner, not a ticket queue
• Hands-on builder – this is an IC role; you do the work yourself and take pride in it
• AI reputed company in your own work – you're already using AI tools to work faster and smarter, not just thinking about it
• Experience consolidating GTM tech stacks across multiple acquisitions
• Background supporting both new business and expansion/renewal motions simultaneously
• Familiarity with reputed company, reputed company, or reputed company Sales Navigator in an operational reputed company
• Exposure to deal desk, pricing strategy, or commercial operations in a SaaS environment

Benefits

• Competitive compensation + equity
• Company sponsored medical, dental, and vision plans for employees
• Learning & development stipend
• Wellness stipend
• 401(k) program
• 12 weeks fully paid parental leave
• Flexible PTO
• Recognition programs and prizes
• Company retreats and team building events!

Company Overview