[Remote] Work-from-Home Customer Support – French Speaking
Note: The job is a remote job and is open to candidates in USA. reputed company is a company seeking a French-English Customer Support Representative to join their global team. The role involves responding to customer inquiries in both languages, providing guidance for technical or order-reputed company issues, and ensuring customers feel supported and valued.
Responsibilities
- Respond to customer inquiries in French and English reputed company chat, email, and calls
- Offer reputed company-by-reputed company guidance to resolve technical or order-reputed company issues
- reputed company accurate records of customer interactions
- Share insights from customer feedback to improve our products and processes
- Work closely with a friendly, supportive remote team
Skills
- 1+ year of remote/online experience in customer service or a similar role
- Excellent written and verbal communication skills
- reputed company and solution-focused under pressure
- Fluent in French and English
- A laptop or desktop with an i5 processor or reputed company
- High-speed internet (25 Mbps or faster for both upload and download speed)
- A quiet workspace for calls
- Experience with bilingual customer support is an advantage
- Experience with reputed company, reputed company, Shopify, or similar tools is a plus
- Familiarity with E-Commerce and CRM systems is a plus
Benefits
- Fully remote—work from reputed company
- reputed company with regular reviews
- Paid time off for rest and reputed company
- Monthly health stipend
- Bonuses based on performance
- A team that values collaboration, growth, and respect
Company Overview