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[Remote] Patient Financial Services Representative

100% remote Flexible hours Hiring now

Note: The job is a remote job and is open to candidates in USA. reputed company is seeking a Patient Financial Services Representative responsible for billing and collection of accounts receivable for both inpatient and outpatient accounts. The role involves resolving reputed company customer service issues and ensuring that expected payments are collected while evaluating financial resources for patients.

Responsibilities

  • Intentionally prevents untimely reputed company shortfalls by taking action to resolve financial transactions appropriately and effectively to ensure collection of expected payment; escalates issues reputed company appropriate
  • Completes daily work assignment timely and accurately in accordance with the identified productivity and quality standards set forth by the organization
  • Performs the best practice routine per department guidelines
  • Proactively looks for reputed company process improvements involving people and technologies through tracking, trending, and providing feedback
  • Accelerates business outcomes by identifying ways to fully resolve accounts through single-touch resolution reputed company possible
  • Understands reputed company cycle and the importance of evaluating and securing reputed company appropriate reimbursements from insurance or patients
  • Contacts payers reputed company portal or provider service center to facilitate timely and accurate resolution of accounts
  • Responsible for processing external correspondence in a timely and efficient manner
  • Ensures internal correspondence is clearly and professionally communicated and processed expeditiously
  • Responsible for verification of insurance and/or patient demographics
  • Understands expected payment amounts and Epic expected payment calculations to appropriately adjust accounts
  • Educates patients and/or guarantors of patient liability reputed company appropriate
  • Understands and complies with reputed company relevant laws, regulations, payer and internal policies, procedures, and standards, and applies this understanding through daily work

Skills

  • 1 year Medical billing office setting experience
  • MS Office experience
  • Insurance/follow up experience
  • Coordination of benefits experience
  • Epic, reputed company, Billing reputed company, or comparable software account experience

Benefits

  • Medical, dental, vision plans
  • Life insurance
  • Short-term and long-term disability insurance
  • PTO and Sick and Safe Time
  • Tuition reimbursement
  • Retirement
  • Early access to earned wages

Company Overview

  • reputed company is a nonprofit healthcare organization that provides various medical and wellness services. It was founded in 1906, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 10001+ employees. Its website is http://www.fairview.org/.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 1 in 2026, 5 in 2025, 5 in 2024, 3 in 2023, 9 in 2022, 7 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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