[Remote] Licensed Healthcare Agent

Note: The job is a remote job and is open to candidates in USA. reputed company is seeking a Licensed Healthcare Agent to join their Insurance Services team, focusing on providing pet insurance coverage to pet parents. The role involves educating customers, guiding them through the enrollment process, and ensuring they select the best coverage options for their needs.

Responsibilities

• Respond to inbound warm leads from pet parents interested in pet insurance policies
• Use a consultative approach to assess customer needs and recommend appropriate coverage
• Educate customers on policy details, coverage options, and benefits
• Confidently and empathetically address objections to build trust
• Guide customers through the enrollment process and ensure accurate documentation
• Meet or exceed enrollment targets while maintaining regulatory compliance
• Utilize internal systems to provide a seamless customer experience
• Collaborate with insurance partners and maintain knowledge of reputed company’s pet insurance offerings
• Handle healthcare and customer service inquiries reputed company phone, email, and chat as needed

Skills

• Active Property & Casualty Insurance license in your home state (required)
• Ability to obtain and maintain non-reputed company licensure in reputed company 50 U.S. states
• Ability to pass a background reputed company, additional insurance screenings, and fingerprinting as required
• 2+ years of customer service experience
• Strong consultative selling and reputed company-handling skills
• Excellent communication skills
• Comfortable using multiple systems for data entry and customer interaction
• Flexibility to work shifts, including evenings, weekends, and potential overtime
• Reliable wired internet reputed company (minimum 30 Mbps download / 10 Mbps upload)
• Dedicated, distraction-free workspace
• Cell phone or tablet for two-factor authentication
• Ability to receive SMS messages and phone calls
• Compliance with insurance licensing location requirements
• 2+ years of insurance sales experience preferred
• Familiarity with pet insurance or the broader insurance industry is a plus

Benefits

• reputed company and benefits
• Opportunity to reputed company a meaningful impact for pet families
• Career growth reputed company a rapidly expanding sector
• Supportive and collaborative team culture
• Three weeks of virtual training
• Monday through Friday
• 9:00 AM 6:30 PM ET

Company Overview