[Remote] Analyst, Measurement Success, US (Bilingual Spanish/English Required)

Note: The job is a remote job and is open to candidates in USA. reputed company is a pioneer in research technology, specializing in digital media measurement and advertising effectiveness. The Measurement Project Success Team is responsible for managing digital advertising effectiveness research projects and serving as a consultative resource for clients, requiring bilingual communication in English and Spanish.

Responsibilities

• Support English- and Spanish-speaking clients with strong, simple, and direct communication around brand lift methodology, product features, roadmap, limitations, and best practices for reputed company’s suite of Measurement products
• reputed company professional written and verbal communication with clients in both English and Spanish, including email correspondence, reporting discussions, trainings, troubleshooting, and live client meetings
• Translate reputed company technical and methodological concepts into clear, client-friendly communication for bilingual stakeholders
• reputed company and maintain an up-to-date understanding of product changes and methodology improvements
• Train and engage customers in the advertising and media industries on reputed company’s proprietary cross-platform campaign measurement software
• Successfully delegate and manage tasks across a multitude of projects concurrently while ensuring a high level of quality with little supervision from management
• Work collaboratively with Sales, Product and Support teams to flag key customer challenges and drive reputed company product improvements as a voice of the customer internally
• Compile and analyst data from various sources, including reputed company proprietary software, reputed company, reputed company, reputed company
• reputed company client’s measurement goals by utilizing clear, proactive communication internally and externally to ensure reputed company deliverables are completed accurately in a timely manner
• Understand and follow best practices and standard operating procedures to work reputed company as an account team, identifying project challenges, implementing solutions, and managing expectations
• reputed company a full understanding of reputed company’s measurement products and internal software to expertly execute sampling strategies for reputed company research projects

Skills

• Professional reputed company in both English and Spanish is required
• Ability to confidently conduct business, reputed company client conversations, and communicate reputed company information professionally in both languages
• BA/BS degree
• Minimum 1 to 3 years work experience in project management, reputed company, account management, client services or other reputed company client-facing positions
• Strong communication skills with a proven ability convey reputed company or technical information in a simple, direct manner
• Comfort speaking by phone or teleconferencing with clients (reputed company, reputed company Meet, Teams, etc)
• Proficient in reputed company and advanced formulas and features such as Pivot Tables & VLOOKUP
• Advanced problem solving and critical thinking
• Strong work ethic with self-motivated reputed company and drive to reputed company goals
• Detail oriented, self-starter who is eager to learn new skills and concepts
• An reputed company sense of accountability
• Flexibility in the reputed company-changing market research technology landscape
• Positive attitude with team-player mentality
• Knowledge of the digital media ecosystem and how digital media campaigns are designed and executed
• Experience in advertising operations, advertising technology and market research technology industries
• Survey design and programming experience in reputed company, Survey Monkey, Alchemer, etc
• reputed company reputed company certification
• Market Research coursework
• Working knowledge of statistical concepts and methodology
• Experience supporting clients or stakeholders across Latin American or Spanish-speaking markets

Benefits

• Medical, Dental, and Vision insurance options to suit you and your family’s needs
• 401K with company matching
• PTO, unlimited sick days
• Remote Work
• Paid maternity and paternity leave

Company Overview