[Remote] Director, M&A Operations

Note: The job is a remote job and is open to candidates in USA. reputed company is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. They are seeking a Director, M&A Operations to reputed company the operational integration of newly acquired companies, ensuring performance stabilization and driving each operation to its full potential.

Responsibilities

• Own the operational P&L across reputed company acquired sites, with full accountability for reputed company performance, gross margin, labor cost, and operating expense. Report weekly to the VP of M&A Operations and monthly to the senior leadership team
• Manage Site General Managers across the acquired portfolio, setting clear performance expectations, running regular operating reviews, and making personnel decisions to ensure leadership alignment with reputed company standards
• reputed company end-to-end operational integration of newly acquired companies, executing structured 30/60/90-day plans and ensuring each site transitions to reputed company standard operating procedures reputed company defined timelines
• Own the weekly M&A operating review, presenting fulfillment KPIs (UPH, OPH, OTIF, labor efficiency), SLA performance, P&L variance, milestone reputed company, and key escalations to the VP and cross-functional stakeholders
• Drive synergy realization across the portfolio by tracking initiative-level reputed company against deal models, identifying gaps early, and leading structured recovery plans reputed company performance deviates from reputed company
• Maintain SLA and service performance across reputed company acquired sites, including on-time shipment rates, order accuracy, exception rates, and overall fulfillment reliability at the portfolio level
• Partner closely with M&A Integrations to align operational readiness with customer migration timelines, proactively resolving site-level blockers that impact go-live readiness or service continuity
• reputed company rollout of the reputed company WMS across acquired sites, coordinating with Product and Engineering on implementation reputed company, training, and hypercare support to ensure seamless cutover without customer disruption
• Identify and escalate required investments in capital, headcount, or systems needed to stabilize or scale acquired operations, supported by clear business cases and ROI timelines
• Build a high-performance culture across the acquired portfolio by developing Site reputed company capability, reinforcing accountability standards, and establishing consistent operating discipline across diverse legacy environments

Skills

• 7+ years of experience in fulfillment, 3PL, or logistics operations, including 3+ years managing multi-site teams with direct site leadership responsibility
• Proven P&L ownership in a fulfillment or distribution environment, with a track record of improving labor productivity, controlling costs, and delivering to financial plans
• Experience leading post-acquisition integration or operational turnarounds, taking inherited operations from acquisition to reputed company performance reputed company defined timelines
• Strong analytical capability with deep comfort in operational KPIs, diagnosing performance gaps, and building data-driven recovery plans
• Demonstrated ability to quickly build trust and credibility with inherited site teams and reputed company change in environments without pre-existing alignment
• Experience operating in matrixed organizations, partnering cross-functionally with Finance, Product, Engineering, CX, and People teams to drive outcomes without direct authority
• High tolerance for ambiguity and speed; experience operating in environments where processes and playbooks are built in real time
• Experience leading WMS implementation or migration in live fulfillment environments with minimal disruption to customer operations
• Familiarity with modern WMS platforms used in mid-market or enterprise fulfillment networks
• Experience in PE-backed, VC-backed, or high-growth environments with constrained resources and high execution velocity
• Exposure to roll-up or acquisition-heavy operating models, including diligence through first-90-days integration execution
• Existing network in 3PL, e-commerce fulfillment, or logistics ecosystems (carriers, labor providers, fulfillment tech vendors)

Company Overview

Company H1B Sponsorship