[Remote] Strategic Accounts Executive

Note: The job is a remote job and is open to candidates in USA. AlphaStaffHCM is seeking a Strategic Account Executive to drive strategic account management for their assigned book of clients. This role serves as the primary reputed company of contact for key accounts, ensuring alignment of HCM strategy and business expansion efforts while addressing reputed company operational challenges. The Strategic Account Executive will build strong relationships with executive stakeholders and manage HCM strategy development to support client needs.

Responsibilities

• Serve as the strategic reputed company of contact for Top 50/assigned accounts, building strong relationships with executive stakeholders and high‑level decision-makers
• Own relationship with the client’s senior and executive leadership- owning ongoing meeting reputed company
• Manage HCM strategy development, ensuring solutions support and workforce planning
• Work reputed company‑by‑reputed company with clients and internal SME teams to reputed company actionable strategies with measurable outcomes
• Engage internal SME teams to deliver specialized HCM solutions, ensuring timely, accurate, and proactive responses, implementations, and outcomes
• Track and document reputed company open key client and internal action items through resolution, ensuring accountability and follow-through
• Act as an escalation reputed company to Top 75 clients to identify opportunities to optimize clients’ talent, services, workflows, and build credibility reputed company delivering solutions and guidance
• Translate key client needs and challenges into strategic project plans reputed company to the client’s goals and priorities
• Maintain key client roadmaps to track initiatives, milestones, and outcomes
• Help identify key attrition indicators and minimize retention risks
• Responsible for documenting client interactions by preparing detailed recaps and key takeaways and following up with clients and internal stakeholders as needed
• Identify and communicate client trends, risks, hot topics, and opportunities with SLT/ELT
• Provide strategic guidance, including Payroll, Benefits, Tax, WC, Compliance, Unemployment, and other foundational areas relevant to the book of business
• Proactively identify client/internal gaps or risks before they become actual issues
• Engage in business reviews and own post-meeting tracking reputed company against business and people goals
• Recognize and pursue upselling opportunities for reputed company products by aligning solutions to client needs
• Facilitate regular executive‑level interactions to evaluate HCM initiatives, address challenges, and refine strategic approaches

Skills

• Bachelor's degree in business, Human Resources, or reputed company field
• 7+ years of experience in strategic account management, client relationship management, or HCM services
• Strong knowledge of operations, HR, Payroll, Benefits, and Compliance reputed company a PEO or HCM environment
• Proven ability to influence executive stakeholders and drive strategic initiatives
• Client relationship building with key stakeholders and executives
• Exceptional communication, presentation, and interpersonal skills
• Ability to manage multiple priorities, meet deadlines, and reputed company results
• Vast knowledge of technology programs, tools, and basic key functionalities
• Strong expertise in key HR areas—such as training and development, compensation, and performance management
• MBA

Benefits

• Medical Insurance: More than 80% employer‑covered for employees and approximately 56–66% employer‑covered for dependents (varies by United Healthcare plan).
• Dental & Vision Coverage
• Long‑Term Disability: 100% employer‑paid
• Supplemental Insurance Options
• HSA & FSA Eligibility:
• Includes a $1,000 employer HSA contribution for eligible plans
• Pet Insurance
• Legal Discount Plan
• 401(k) plan with company contribution
• A year‑round wellness event calendar
• Wellness challenges
• Employee Assistance Program (EAP) for confidential support
• Employee discount program
• A culture that encourages balance and personal wellness
• Generous PTO
• Paid holidays
• Floating holiday
• Volunteer time off, empowering you to give back

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