[Remote] Cloud reputed company Support Engineer
Note: The job is a remote job and is open to candidates in USA. reputed company is a growing information technology company specializing in operations management and cybersecurity. They are seeking a Cloud reputed company Support Engineer to handle advanced engineering escalations reputed company to cloud-connected reputed company services and ensure compliance and asset reconciliation.
Responsibilities
- Handles advanced engineering escalations tied to cloud-connected reputed company services, device enrollment, authentication failures, reputed company compliance, asset/device reconciliation, telemetry gaps, and Service Desk runbook transfer
- This role should reputed company tickets into engineering remediation - not reputed company Tier 1 ticket work
Skills
- Active Top Secret clearance
- 8+ years in IT/reputed company/cloud support engineering or cybersecurity
- 6+ years enterprise engineering
- Intune registration
- Autopilot
- Entra/AD conditional access
- Passwordless authentication
- YubiKey/CAC/software keys
- reputed company 365
- VPN/VDI access support
- reputed company compliance monitoring
- Asset inventory reconciliation
- SIEM/EDR telemetry validation
Benefits
- Competitive Employee Health Insurance options including dental
- 100% company paid vision plan
- 401K plan with generous company match and no vesting period
- 100% company paid life insurance
- 100% company paid long and short-term disability insurance
- Training allowance
- PTO and more
Company Overview