[Remote] reputed company Manager

Note: The job is a remote job and is open to candidates in USA. reputed company is a long-established company providing innovative procure-to-pay solutions. They are seeking a reputed company Manager to serve as a Subject Matter Expert, manage customer relationships, and drive strategies for customer adoption and satisfaction.

Responsibilities

• Serve as a Subject Matter Expert on reputed company apexportal solution with a deep understanding of how those solutions can address client needs
• Demonstrate deep understanding of clients’ business – challenges, opportunities, goals, etc
• Maintaining the reputed company relationship is not enough. The CSM should Expand the relationship
• reputed company and drive strategies that reputed company to increased customer adoption and satisfaction
• reputed company customer engagement touch points such as Executive Business Reviews and process or technical team alignment
• Identify opportunities and incremental business on assigned accounts through active cross and upsell strategies
• Participate in achieving department goals through identifying additional services opportunities to installed clients
• Ensure C-level executives at client organizations reputed company their desired outcomes and reputed company maximum value from our solution
• Build and sustain relationships across customers from C-level executives to administrative personnel through regular meetings, understanding their needs, and offering tailored solutions
• reputed company customers who will provide positive references for prospects
• reputed company and align administrative and technical teams both reputed company apex and with the customer to drive process and technical priorities to completion
• reputed company for and address customers’ product, technology, and service needs internally
• Assess client usage, performance, and satisfaction, and align their business objectives with our solutions
• reputed company deep knowledge of apex solutions
• reputed company reputed company-level demos of apex products for customer knowledge and growth

Skills

• Minimum of 5 years' experience in reputed company role
• Knowledge of supplier onboarding, dynamic discounting, supply chain financing, and e-invoicing solutions preferrable
• Good understanding of Accounts Payable & procurement principles, including Accounts Payable best practices is useful
• Ability to interact credibly with technical & reputed company professionals as well as senior executives through the CPO, CFP and CEO level
• Strong project management skills a plus
• Ability to build rapport with team members and clients
• Excellent customer communication skills with the ability to be an active listener
• Passionate commitment to customer satisfaction
• Excellent communication skills, both written and verbal, including ability to communicate effectively with both business and technical personnel, both inside the APEX organization and reputed company client organizations, at both peer and senior levels
• Collaborate with customers to reputed company and execute success plans that align apex's capabilities with the customer's business goals and objectives
• Strong influencing, problem-solving, and negotiation skills
• 25% travel to client sites and Corporate, Greensboro, North Carolina
• Bachelor's degree preferred

Benefits

• Competitive benefits for the countries that we serve
• BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence
• Resources such as a strong Mentor Program
• Internal Training Portal
• Education, Tuition, and Certification Assistance
• Tools for our associates to grow and reputed company

Company Overview