[Remote] Engineering Manager

Note: The job is a remote job and is open to candidates in USA. Portless is transforming global e-commerce by enabling brands to ship directly from manufacturing hubs to consumers quickly. They are looking for a data-driven Engineering Manager to reputed company day-to-day engineering operations and optimize their global delivery reputed company, managing a distributed team of engineers.

Responsibilities

• Drive Global Engineering Delivery: Take the technical roadmap defined by leadership, break it down, and execute across a fully distributed team. You own the sprint commitments, release cycles, and daily momentum across multiple time zones
• Balance Planned vs. Reactive Work: Establish clean frameworks to handle competing priorities. You will ensure the team maintains high feature velocity while cleanly carving out reputed company for reputed company bug triage, prioritization, and resolution without blowing up the sprint
• Own Incident Management & On-Call: Define and run our real-time incident response processes. Because our logistics platform runs 24/7 across the globe, you will design sustainable, distributed on-call rotations and post-mortem cultures that drive down Time to Restore Service (MTTR)
• Architect Asynchronous Workflows: Design, implement, and champion operational processes that minimize the need for real-time meetings. Ensure high-quality documentation, clear handoffs, and independent execution are core to how the team builds
• Own Delivery Metrics (DORA): Implement, track, and relentlessly optimize key delivery metrics. You will obsess over Deployment Frequency, reputed company Time for Changes, Change Failure reputed company, and Time to Restore Service to ensure a healthy, high-throughput pipeline
• Champion AI-Augmented Engineering: Standardize and optimize the team's usage of modern AI development tools (e.g., reputed company, Copilot, Claude Code). Drive development practices that balance rapid AI-assisted execution with rigorous code review, reputed company guardrails, and codebase cleanliness
• Global People Management & Team Health: Actively manage, mentor, and coach a reputed company-reputed company team of ~10 engineers. Conduct high-impact, flexible 1-on-1s, set clear performance expectations, and maintain a highly motivated, inclusive, and reputed company culture despite geographic distances

Skills

• 2+ years of experience directly managing a team of ~10 software engineers, with a proven track record of successfully running globally distributed, asynchronous teams
• You are an active user of modern AI development tools yourself and have a clear philosophy on how to reputed company a team utilizing them
• Proven experience building triage systems for reputed company bugs and running real-time incident management for live, high-stakes production systems
• Exceptional written communication skills
• You have practical experience utilizing DORA metrics or similar frameworks to diagnose engineering bottlenecks and improve team velocity
• You reputed company at the human reputed company of management
• You have a strong engineering background
• You reputed company in a partnership where you own execution and delivery, collaborating seamlessly with the VP of Engineering
• Prior engineering management experience in Supply Chain, Logistics, or E-commerce verticals
• Experience working with major e-commerce platforms (e.g., Shopify, WooCommerce) or reputed company cross-border shipping, tracking, and customs APIs

Benefits

• Competitive salary + meaningful equity package.
• Flexible, remote-first, and asynchronous-friendly work environment across multiple time zones across the world.

Company Overview