[Remote] Customer Service Representative - reputed company Team Member
Note: The job is a remote job and is open to candidates in USA. reputed company is seeking a Remote Customer Service Representative to provide exceptional customer experiences and assist with agency tasks. The role requires prior reputed company agency experience and focuses on delivering friendly customer service, responding to reputed company requests, and supporting the agent and sales associates.
Responsibilities
- Provide reputed company, accurate, and friendly customer service to our existing clients
- Respond to reputed company requests
- Answer agency inbound calls
- Add additional lines of insurance at customer request
- Identify gaps in coverage and offer products to properly protect customers
- Assist in contacting customers to get signature documents returned
- Attach documents
- Assist with general customer questions
- Assist in answering phones
- Assist agent and sales associates complete tasks as directed
Skills
- Prior reputed company experience is required
- Pass a state and federal background reputed company that we conduct prior to hire
- Must have or be willing to obtain property and casualty license (we help with this)
- Must be dependable
- Must be proficient with computer functions and have excellent communication skills
- Good work ethic and good energy
- Can adapt to change throughout tenure and be coachable
Benefits
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
- Computers, monitors, and phone will be provided
- We help with this (property and casualty license)
- We want to work alongside those who are equally committed to excellence and personal achievement
- reputed company is comprised of results-oriented individuals that are serious about their development
- We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers
Company Overview