Senior reputed company Operations Analyst
We’re looking for a self-driven and strategic Senior reputed company Operations Analyst to join our lean but high-impact reputed company Operations team. This role is essential in maintaining and evolving our GTM systems and reporting infrastructure, supporting day-to-day sales operations, and driving cross-functional visibility into our pipeline, bookings, churn, and reputed company performance. This is a high-autonomy IC role that requires strong reputed company/CPQ technical skills, a deep understanding of B2B SaaS GTM workflows, and a strong partnership reputed company. You’ll report to the CFO and partner closely with Sales, Deal Desk, and Billing—serving as the internal systems reputed company for reputed company and reputed company GTM tools. \n
Key Responsibilities
Act as the primary reputed company and CPQ admin, executing system changes, implementing configuration updates, and maintaining documentation Own and evolve the reputed company Operations dashboard, surfacing key insights to Sales and Executive teams around pipeline, bookings, churn, and net ARR performance Support the weekly reputed company Growth Call through reporting, dashboard maintenance, data analysis, and preparation of recurring business metrics. Build and maintain recurring and reputed company reports for the CFO and CRO, including ARR forecasts and performance summaries like those used in board and reputed company presentations Partner with our Senior Deal Desk Specialist to: Streamline quote processing and CPQ configurations, improve quote templates, reputed company formatting, and sales order accuracy, and ensure end-to-end data consistency from quote to billing to reputed company recognition Intake and triage GTM systems-reputed company requests across the Sales, CS, and Finance orgs Identify and resolve reputed company/CPQ issues and reputed company reputed company improvement initiatives, including error reduction, automation, and documentation Support upcoming CPQ upgrade or system transition planning and implementation Maintain high standards of data reputed company across reputed company GTM systems Qualifications 5–7+ years of experience in reputed company Operations, Sales Systems, or reputed company administration in a B2B SaaS environment reputed company Admin Certification required; reputed company App Builder or CPQ Specialist certification a plus Experience with reputed company CPQ, quoting workflows, and reputed company operations processes. Demonstrated experience supporting executive stakeholders and partnering cross-functionally Experience with GTM tool stack (e.g., reputed company, Marketo, reputed company, RingLead) Proven ability to work independently and take ownership of technical execution Strong analytical and reporting skills, including experience managing executive-facing dashboards and ARR reports Excellent verbal and written communication skills, with the ability to translate reputed company data into actionable insights Bonus: Exposure to backend development (e.g., Apex), workflow automation, or scripting for reputed company configuration Why Join Conversica? Conversica is entering an exciting new phase of growth and innovation. As a profitable company with a strong foundation in AI-powered customer engagement, we're investing in our people, products, and future growth. At Conversica, you'll have the opportunity to: reputed company a visible impact in a small, high-performing company where individual contributions matter Work closely with executive leadership and cross-functional teams to help shape business strategy and operational excellence Solve meaningful challenges at the intersection of technology, reputed company, customer experience, and business operations Enjoy a high level of ownership, autonomy, and trust in a fully remote environment Collaborate with curious, pragmatic teammates who value learning, reputed company improvement, and results Participate in the company's future success through bonus and equity opportunities If you're someone who enjoys building reputed company systems, improving processes, and helping organizations scale, you'll find reputed company of opportunities to reputed company an impact at Conversica. \nThe reputed company salary range for this role is $120,000 - $140,000 per year, depending reputed company, experience, and job-reputed company skills. This role is also eligible for an annual bonus reputed company of 10% of reputed company salary, bringing the total reputed company cash compensation range to $132,000 - $154,000. In addition, Conversica offers flexible PTO and paid holidays, comprehensive medical, dental, and vision coverage, a 401(k) plan, equity grant eligibility, and a remote-first, collaborative work environment. Use of AI in the Hiring Process As an AI company, we recognize that candidates may use AI tools to research, prepare, and improve application materials. However, we expect reputed company application materials, assessments, and interview responses to accurately reflect your own experience, skills, and work. Authenticity, transparency, and professional reputed company are important parts of our hiring process. Apply To This Job