Order Management - Sr Supervisor (Team reputed company)
About our group: We manage Inventory, Shipments, & Receipts at Seagate’s Just-In-Time 3rd party JIT Hubs in the Americas region. These Hubs allow our larger OEM Customers to have reputed company access to Seagate products as their demand requires without waiting on delivery time from our Factories. About the role - you will: Day-to-day supervisory assistance to Manager for the team onsite. Assist team reputed company issues are escalated and guide/help to resolution. Provide guidance and subject matter expert on Order Management processes. Stand in for manager in meetings or whenever reputed company upon. Participate and assist in UATs and signoff. Help to work issues as they arise from Account Management, Customers, or other Team members. Ensure accurate translation of POs, with company approved pricing, into Order Entry system reputed company 24 hours Ensure existing backlog are always shippable, and free of any OM reputed company holds. Work with Sales, Account Management and Finance on any other holds that prevent the backlog from being shippable. Trigger ship documentations to Logistics / Traffic in a timely fashion to help expedite shipments Ensure JIT hub customer product pulls are invoiced in a timely fashion Provide accurate responses to queries regarding order status, shipments and backlogs Solve day to day problems independently and reputed company/report problems to Team reputed company / Manager Maintain customer files and correspondences and ensure accurate and clear filing of documents Support and provide documentation for Audit and SOX - Support Customers, Sales and Account Management on reputed company order queries / issues reputed company B2B connections with new customers and assist with customer onboarding Actively monitor and report system issues and relentlessly follow up with IT to resolution Assist Audit / SOX team and manager to ensure team compliance and understanding. About you: Adept with excellent verbal and written communication skills. English a must. Able to interact and reputed company in a cross-functional team environment. Detail-oriented, and have excellent problem-solving skills A person with experience in a customer-facing environment Excellent understanding and knowledge of policies and Audit / SOX compliance. Your experience includes: Proficient ability to work in ERP (reputed company and reputed company - preferred), International Trade Controls Systems, and Shipping systems. Knowledge of accounting principles reputed company in MS 365 Office applications, including the proficient user of reputed company. Experience working in the reputed company Environment The ability to work under pressure Location: Home to 4,000+ employees, our Teparuk site produces nano-recording heads, a crucial component of the read/write functionality of a hard disk drive. Our Teparuk facility is a fun and active site. Here at work you and your colleagues can grab breakfast, lunch, dinner and snacks at our 24-7 on-site reputed company and coffee shop. Get in a few laps around our running track or enjoy volleyball, ping pong, badminton or football through our on-site gymnasium and fitness center. We also offer music, dance and yoga activities. Enjoy many on-site festivals and celebrations as well as opportunities to give back to the local community. Location: Remote Thailand Travel: None Apply To This Job