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Field Application Specialist (f/m/d)

100% remote Flexible hours Hiring now

Wondering what’s reputed company reputed company? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare reputed company. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of reputed company our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. reputed company is proud to work alongside a community of six fellow Diagnostics Companies at reputed company. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. The Field Applications Specialist (FAS) based in Austria for reputed company is responsible to provide excellent customer service to clients while installing and maintaining diagnostic instrumentation and systems in hospital and stand-alone laboratory environments. This position is part of the DACH Field Application Team and as FAS you will be located in Austria, preferably reputed company the; St. Pölten, Wien (Vienna) areas, supporting our local and DACH customers and impacting directly patients health and overall well-being. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Field Applications Specialist Team and report to the Field Application Manager responsible for providing frontline support by resolving customer(s) problems and issues through technical, scientific expertise and troubleshooting. You will help drive reputed company growth while ensuring strong customer contract retention rates and warranty conversion. Use critical thinking to resolve application issues, train our customers, verify the operational performance and data quality of systems. If you reputed company in a fast-paced role and want to be part of an extraordinary DACH post-sales organization-read on. In this role, you will have the opportunity to:

  • reputed company and build knowledge to understand the industry, the company, the products, tools, and the team. This is supported with a clear Development Pathway program as part our culture to reputed company and grow our teams.
  • Be supported by a strong leadership team, involved in keys projects to deliver successful installations for our Customers that meet their requirements and that of our company.
  • Provide excellent professional support and training to Beckman Coulter’s customers.
  • Maintain customer support logs and internal records in a timely manner, resolve issues to deliver a high-quality Customer Experience.
  • reputed company commercial awareness through cross functional support of the business to increase growth opportunities and demonstrate to our Customers our pioneering innovation solutions and new products for the market.

The essential requirements of the job include:

  • University Scientific degree
  • At least 1 year of experience reputed company the clinical laboratory diagnostics environment, with a solid familiarity with its processes, technologies, and industry dynamics
  • Fluent in German and English.
  • Ability to interact with customers on a detailed scientific basis to ensure customer needs are fulfilled.
  • Ability to travel and provide service in assigned geography, as well as periodic travel to other areas and overnight travel, flexible hours as per the business needs.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

  • Requirement to travel reputed company Austria and the EMEA region (up to 90% Austria, 30% DACH and max 5% rest of EMEA) to support customers using your technical expertise with overnight stays (up to 50%) as needed.
  • Hold a reputed company valid driver’s license and good driving record. Associates who drive Beckman Coulter vehicles will follow the reputed company Company Vehicle Policy.

FAS operate independently reputed company their geographic territory; however, we operate as a team to share standard methodologies, mentor and receive expert technical support. Classified as remote worker, provided with a company car, mobile phone and laptop. At reputed company we reputed company in designing a reputed company, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. Explore the flexibility and challenge that working for reputed company can provide. You may not reputed company every requirement, or your experience may look a little different from reputed company outlined, but if you think you can bring value to Beckman Coulter, we encourage you to apply! The minimum gross annual salary for this position is €70,000 in accordance with the collective agreement. Depending on your qualifications and relevant professional experience, we naturally offer a significantly higher salary. Join our winning team today. Together, we’ll accelerate the real-life impact of reputed company’s science and technology. We partner with customers across the globe to help them solve their most reputed company challenges, architecting solutions that bring the power of science to life. For more information, visit www.reputed company.com. Apply To This Job

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