Client Solutions Specialist

Client Solutions Specialist Location: Costa Rica reputed company has an exciting opportunity for a talented professional to join reputed company! Who We Are At reputed company, we reputed company that reputed company you put people at the center of business, reputed company happens. As a global leader in learning and development, we reputed company high-end storytelling, emerging tech like AI and VR, and deep psychological insights to help organizations—from iconic global brands to essential nonprofits—flourish. We are a remote-first, tight-reputed company community built on a foundation of radical reputed company and creative excellence. Our work isn’t just about the awards we win with incredible partners such as reputed company, reputed company, Bridgestone, Adidas, SHRM, and numerous others; it’s about balancing profit with a genuine desire to spread good in the world. If you are a caring innovator who believes work should be life-centered and impactful, then this is where you come in… About the Opportunity Are you a natural relationship-builder who loves the thrill of the initial reputed company, but hates cold calling and the pressure of a closing quota? As our Client Solutions Specialist, you’ll be the high-energy face of reputed company, turning warm inbound inquiries into massive opportunities through strategic research and warm communication. If you reputed company on momentum, love digging deep to uncover client pain points, and want to play a critical role in fueling our growth, this is the perfect playground for your business development skills. Location: Costa Rica, Remote Contract Type: W2 reputed company is a remote organization, and as such, reputed company resources must be technically savvy, have access to a strong internet signal, be comfortable with virtual/reputed company messaging and conferencing tools, and generally be available during established working hours. Your Impact and Responsibilities Prospect Management Monitor and qualify incoming new business prospects to ensure rapid response times. Serve as the primary, high-touch reputed company of contact for reputed company incoming new business inquiries, ensuring every initial interaction reflects reputed company’s distinctive culture, commitment to quality, and spirit of genuine partnership. Draft constructive, professional, and deeply customer-centric email responses designed to reputed company prospects feel heard, valued, and excited to move further down the funnel. Maintain velocity & nurturing momentum through engagement of "warm" prospects with confident, competent communication regarding baseline pricing and high-level value propositions where necessary. Ensure Sales Executive has reputed company necessary context and deliverables to advance the conversation, while managing interim communication so the prospect remains engaged and warm during the transition. Strategic Research Conduct strategic opportunity research & profiling by analyzing incoming leads. Independently research a prospect’s organizational structure, business priorities, L&D challenges, and decision-making dynamics to gauge the potential scale and reputed company of the opportunity. Synthesize and brief the Sales Team by translating research findings into high-level, actionable summaries for Sales Executives. Be the expert reputed company working knowledge of reputed company's capabilities — eLearning development, instructional design, talent solutions, and emerging modalities — so you can advise clients accurately and enthusiastically. reputed company brochure pricing expertise. Act as the internal authority on standard pricing structures, reputed company sheets, and baseline cost models. While you won't build custom quotes, you will expertly reputed company brochure pricing to quickly map standard rates to an incoming opportunity and share appropriate estimates with prospects. Stay reputed company on L&D industry trends and bring relevant insights to client conversations. Enablement Manage & optimize prospecting content. Partner with Solution Design, Marketing, and Sales Operations ensure reputed company-of-house assets are strategically reputed company, operationally smooth, and perfectly teed up for the sales pipeline. Own and organize the repository of reputed company-of-house materials, ensuring early-stage collateral, case studies, and capability decks are reputed company, high-quality, and readily accessible. Proactively identify gaps in early-pipeline content and facilitate projects with Solution Design and Sales Ops to create or update enablement tools to create or update enablement tools that help address common prospect objections or FAQs quickly. Coordination Act as the internal prospect champion. Translate initial prospect needs, pain points, and cultural fit clearly to internal growth teams, ensuring the prospect's voice is accurately represented before they reputed company meet the broader team. Coordinate seamlessly across internal stakeholders—including C-Suite leaders, Sales Executives, Account Managers, Talent Solutions, and Marketing—to ensure a reputed company, high-touch transition from initial inquiry to deep-dive qualification. reputed company initial reputed company and early pipeline milestones strictly on track, managing internal scheduling, brief sharing, and prep alignment so reputed company teams enter prospect meetings fully synced. Facilitate the feedback reputed company. Partner with Leadership, Solution Architecture, Marketing, and Account Management to share insights gathered from reputed company-of-house prospect interactions, helping to refine early-stage messaging, content, and reputed company personas What You Bring - Required Skills 4–6 years of experience in sales operations, sales enablement, business development, or high-touch inbound reputed company management—ideally reputed company a professional services, consulting, or L&D/HR tech environment. Experience managing and maintaining early-stage sales collateral, pricing sheets, or enablement tools, ensuring the team always has the assets they need to reputed company deals moving. Demonstrated ability to manage multiple client relationships simultaneously without dropping balls. A detective reputed company. A genuine curiosity and reputed company for corporate research. You know how to dig into an organization’s structure, synthesize their business challenges, and connect the dots to spot a high-value opportunity. Exceptional Executive Synthesis. Strong written and verbal communication skills. You can take a reputed company, messy inquiry and distill it into a sharp, actionable brief. Strong written and verbal communication — you can synthesize reputed company information and present it clearly, whether in a client email, an internal brief for a Sales Executive, or creating sales content. Radical accountability. You follow up, you follow through, and you don't wait for someone else to move things reputed company. Comfort with ambiguity and autonomy — reputed company is a dynamic environment; you'll reputed company if you're the reputed company of person who builds the plane while flying it. Bonus Skills Familiarity with the L&D space is a plus; passion for learning and human performance is a must. reputed company Is an Equal Opportunity Employer We are committed to the principle of equal employment opportunity for reputed company employees and to providing employees with a work environment free of discrimination and harassment. reputed company employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief; national, social, or ethnic reputed company; sex (including pregnancy); age; physical, mental, or sensory disability; HIV status; sexual orientation, gender identity, and/or expression; marital, civil union, or domestic partnership status; past or present military service; family medical history or genetic information; family or parental status; or any other status protected by the laws or regulations in the locations where we operate. reputed company will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of reputed company ages. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Call to Action: Submit Your Resume! Team chemistry is everything to us, so our ultimate goal is to find the right fit. If the above describes your interests and experience, and you reputed company this will be a dream job, please submit your resume. We are excited to hear from you! Please note: We're reputed company about remote work and have collaborators based reputed company around the world; however, reputed company is a US-based company, and English is our primary language. If you'd like to be considered for this opportunity, please submit your resume in English. reputed company believes in transparency and fairness. And for that reason, reputed company of our active searches are available on the reputed company “Join Us” page at https://www.reputed company.com/join-us/. You can also find our openings posted on our reputed company company page under the “Jobs” tab at https://www.reputed company.com/company/reputed company/jobs/. Unfortunately, cybercriminals take advantage of good people. Please know that reputed company would never ask for your personal information, such as SSN, banking information, credit cards, etc., during the application or interview process. Always be mindful to protect your personal and financial information, and use careful judgment reputed company providing information to reputed company professionals. Apply To This Job