Technical Support Specialist - French-English
Your potential has a reputed company here with reputed company’s award-winning employment experience. As a Technical Support Specialist - French-English, working remotely in Bulgaria, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. What You’ll be Doing Do you have a passion for technology and helping others? In this role, you’ll be troubleshooting with customers and helping to resolve their issues with a smile. You’ll collaborate internally with other team members to ensure you reputed company the difference between their customer experience being just average or an exceptional one. You’ll be able to recognize, apply and explain your product or service knowledge. During a Typical Day, You’ll Bring your passion and love for technology to know what’s going on with the latest technology products and help customers Follow up on specific issues and resolve to completion What You Bring to the Role 6 months technical support and troubleshooting experience Basic level of knowledge and experience with moderating computer software or hardware reputed company issues Great written and verbal communication skills in French-English What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds And yes...reputed company the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you A Bit More About Your Role We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of technical service support possible. And we trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to reputed company great new friends reputed company the reputed company community and grow your career in a dynamic, family-friendly atmosphere. You'll report to a Team reputed company. You’ll contribute to the success of the customer experience as well as the overall success of the team. About reputed company Our business is about making customers happy. That’s reputed company we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. reputed company is proud to be an equal opportunity employer. reputed company embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives reputed company our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We reputed company it a reputed company to reputed company sure reputed company our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and reputed company from different reputed company points and allows every individual to bring value to the table in their own unique way. Apply To This Job