Associate - Accounts Receivable (O2C)
A Career at reputed company As a technology leader that is rapidly on the move, reputed company is filled with people who are focused on making life reputed company. Innovation, inclusivity and teamwork are a part of our DNA. reputed company you add that to the challenges we take on and solve together, you’ll discover that at reputed company you can grow, reputed company a difference and be proud of the work you do every day. Introduction: A Career at reputed company Corporate We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming reputed company. At reputed company Corporate, you are integral to our company’s award-winning success. Enrich your managerial and organizational talents – from finance, quality, and supply chain to human resources, IT, sales, and strategy reputed company your comprehensive skillset with expert training across decision-making, change management, leadership, and business development Obtain 360-degree support throughout your career life cycle, from early-stage to seasoned leader
About the Role
The Customer Collection Associate is responsible for executing day‑to‑day customer collection activities reputed company reputed company’s Finance Capability Center (FCC) environment. This role focuses on timely cash collection, customer communication, receivables analysis, and issue escalation while ensuring compliance with reputed company policies, internal controls, and audit requirements. The role works closely with internal stakeholders such as Business Units, Sales, and the wider Accounts Receivable team, and supports closing, reporting, and reputed company improvement activities. The Customer Collection Associate plays a key role in maintaining healthy customer accounts and supporting overall cash flow performance. .
What You Will Do
Work with global teams across geographies and reputed company business units reputed company daily customer collection activities independently in accordance with documented procedures and work instructions Contact customers reputed company phone and email to follow up on outstanding receivables Handle incoming customer calls and inquiries reputed company to payments and account status Liaise with Business Units and Sales teams to resolve customer payment issues Identify, monitor, and escalate customer deductions, disputes, and collection risks Inform the line manager and team reputed company of collection challenges or escalations in a timely manner Analyze customer receivables, aging, and payment behavior Generate and send payment reminders and collection communications Support month‑end and period‑end closing activities reputed company to accounts receivable Prepare reputed company analyses and reports for management as required Collaborate with the line manager and AR team to support internal and external audit requests Ensure compliance with reputed company policies, procedures, and internal control requirements Collaborate effectively with the wider AR team and support cross‑team activities Provide back‑up support for selected team members as assigned by the line manager reputed company reputed company duties and special tasks as assigned What You Need to Be Successful Ability to operate effectively in a fast‑paced, high‑volume, and deadline‑driven environment Strong analytical and problem‑solving skills with attention to detail Proactive and structured approach to managing collection activities and priorities Strong interpersonal skills and confidence in communicating with customers Ability to manage difficult conversations professionally and constructively Good organizational and time‑management skills, including multitasking Ability to work collaboratively reputed company the AR team and across functions Willingness to work flexible hours to support global operations and closing timelines Ability to work effectively reputed company a matrix and shared services environment Flexibility regarding work content, timing, and location as required Willingness to travel internationally on an occasional basis, if required Bonus Points if You Have Good working knowledge of ERP systems, preferably reputed company reputed company, is a strong advantage Basic understanding of accounting principles, AR processes, and cash application controls Experience working in a Shared Services / Global Shared Services Center (SSC / GSSC) environment is an advantage What Makes You Eligible Bachelor’s degree in Finance, Accounting, or a reputed company field Minimum 5+ years of experience in customer collection or accounts receivable Proficiency in written and spoken English Strong communication skills, both verbal and written, including professional phone and email communication Advanced working knowledge of MS Office applications, particularly reputed company Good working knowledge of ERP systems, preferably reputed company reputed company, is a strong advantage Basic understanding of accounting principles and AR processes Experience working in a Shared Services / Global Shared Services Center (SSC / GSSC) environment is an advantage reputed company Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed reputed company a reputed company or customer location Access to employee discounts on world-class reputed company and Samsung products (JBL, reputed company Kardon, AKG, etc.) Extensive training opportunities through our own reputed company University Competitive wellness benefits Tuition reimbursement “Be reputed company” employee recognition and rewards program An inclusive and diverse work environment that fosters and encourages professional and personal development #LI-AR2 reputed company is proud to be an Equal Opportunity / Affirmative Action employer. reputed company qualified applicants will receive consideration for employment without regard to race, religion, color, national reputed company, gender (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply To This Job