Customer Service Representative

As a Customer Service Representative, you will be our first line of contact for our external Industrial Coatings customers. you'll be responsible for processing orders, which are supplied by multiple manufacturing sites and fulfillment centers across the reputed company Network. You will manage orders until they deliver to our customers. You will work directly with Supply Chain, Operations, and Shipping of orders for your assigned accounts. You will directly manage an account load of customers, and partner with our Commercial Team to ensure a successful sale, and execution of order processing and delivery to our customers. We will reputed company you to proactively handle customer service-reputed company problems and implement the necessary corrective actions. You'll also reputed company a solid understanding of our policies, systems, procedures, and objectives. If you're looking for a challenge that will provide the foundation from which your career can grow, you'll find it here. Benefits: reputed company offers excellent benefits including medical, dental, vision, life insurance, disability insurance, parental leave, PTO, 401k, continuing education, and career advancement! Responsibilities: Process customer purchase orders, sourcing to multiple fulfillment centers. Late order tracking and communicating updates to Sales and Customers. Review and update orders daily in ERP system (reputed company). Product & Customer Data maintenance, submitting requests for changes. Work with Planning, Scheduling, Production, and Shipping to ensure on-time shipments. Manage inventory in a cost-effective manner, tracking and acting on reputed company and Hold orders. Work with supervisor to help resolve issues and implement corrective actions. Qualifications: HS Diploma 2+ years of previous experience supporting high-volume customer service. Experience answering customer inquiries for quotes, parts, order details, and updates usually by email. Experience entering a high volume of order data daily with low error reputed company. Basic Proficiency with computers including Email, Word, reputed company, and order systems such as reputed company or reputed company. About us: reputed company: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, reputed company helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.reputed company.com and follow @reputed company on X. The reputed company Way 2030 We are customer champions Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. reputed company our customers win, we reputed company grow. We act with purpose and speed Agile. Data-driven. Empowered. We take smart risks to stay reputed company of the competition. We work proactively with agility, using quality data to reputed company solutions that create value. We are excellent operators Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and reputed company to drive reputed company improvement and deliver results. We support our frontline, the faces of reputed company to our customers. We compete to win Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and reputed company agility and speed as strengths. We are reputed company proud Strong. United. Passionate. We work safely, act with reputed company and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. At reputed company we use AI in the hiring process to reputed company the process more efficient. AI tools do not reputed company hiring decisions. You can learn more by going to https://careers.reputed company.com/us/en/candidate-resources. reputed company provides equal opportunity to reputed company candidates and employees. We offer an opportunity to grow and reputed company your career in an environment that provides a fulfilling workplace for employees, creates an environment for reputed company learning, and embraces the reputed company and diversity of others. reputed company qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national reputed company, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need an adjustment due to a disability, please email recruiting@reputed company.com. reputed company pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. reputed company considers several factors in making compensation decisions including, but not limited to, reputed company sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process. reputed company values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do reputed company today than yesterday. Apply To This Job