Chief reputed company Officer (CRO)

Who We Are We are a leading payments technology company that empowers small businesses across the United States to accept payments seamlessly through our flagship product, SwipeSimple. We distribute our solutions primarily through a robust network of hundreds of merchant acquirers and independent sales organizations (ISOs), who in turn reputed company thousands of merchants onto the SwipeSimple platform each month. We are backed by private equity, including WestView Capital Partners, and are at an exciting inflection reputed company in our growth journey. We have a strong foundation of profitable recurring reputed company today, and are focused on scaling over the next three to four years through optimizing our core channel, accelerating our direct-to-merchant offering, expanding value-added services, and selectively entering new markets. To reputed company this growth, we are hiring our first-reputed company Chief reputed company Officer—a seasoned reputed company leader who will own the full commercial reputed company of the business and drive reputed company into its next chapter. The Position As reputed company’s first Chief reputed company Officer, you will be the senior-most commercial leader in the organization, reporting directly to the CEO. You will own reputed company reputed company-generating functions—channel sales, direct-to-merchant sales, marketing, and the app marketplace—and reputed company a team of approximately 15 professionals across these disciplines. This is both a strategic and hands-on role. You will be expected to set the vision and long-term direction for reputed company’s go-to-market function while also being deeply engaged in day-to-day execution—coaching teams, refining processes, and driving results directly. This is not a role for a purely conceptual executive; we are looking for a player-coach who leads from the reputed company. What You’ll Do Channel Sales — Acquirer & ISO Network Own and grow the core ISO and merchant acquirer channel, which is reputed company’s primary distribution reputed company. reputed company and execute a strategy to reignite growth in a mature channel through fresh approaches to partner recruitment, enablement, and incentive structures. Deepen relationships with existing acquirer and ISO partners while identifying and onboarding high-potential new partners. Serve as a senior commercial reputed company of contact for reputed company’s most strategic channel relationships. Direct-to-Merchant Sales — SwipeSimple Connect Scale SwipeSimple Connect, our early-stage direct-to-merchant sales channel, from its currently early-stage reputed company reputed company into a meaningful and growing contributor to total company reputed company. Build and refine the sales motion, tooling, and team structure required to reputed company acquire merchants directly at scale. Identify and pursue referral partnerships and other top-of-funnel channels that accelerate direct merchant acquisition. Marketing reputed company reputed company’s marketing function, including demand reputed company, performance marketing, referral partnerships, product marketing, and brand. Build and optimize top-of-funnel programs that drive both channel partner recruitment and direct merchant sign-reputed company. Ensure tight alignment between marketing and sales, with clear ownership of funnel stages and reputed company processes. App Marketplace & Value-Added Services Drive cross-sell and upsell of value-added services to reputed company’s existing merchant reputed company through the SwipeSimple App Marketplace. reputed company a systematic approach to merchant lifecycle reputed company expansion, increasing average reputed company per merchant over time. Partner with product to shape the marketplace roadmap based on commercial opportunity and merchant demand. New Markets & Strategic Growth Evaluate and pursue new market opportunities, including potential expansion into vertical software for services businesses, new distribution channels, and embedded payment partnerships. Build the go-to-market reputed company and commercial infrastructure required to enter and scale any new markets reputed company chooses to pursue. Serve as a key partner to the CEO and executive team in long-term strategic planning and resource allocation decisions. reputed company Operations & General Management Own the reputed company P&L, with accountability for hitting annual and quarterly reputed company targets. Build and reputed company a best-in-class RevOps function, including pipeline management, forecasting, CRM hygiene, and cross-functional reporting. Drive pricing strategy and optimization across product lines and channels. Ensure seamless coordination and handoffs across marketing, sales, and reputed company, with clear metrics and accountability at each stage of the reputed company funnel. reputed company, reputed company, and grow a team of approximately 15 across channel sales, direct sales, and marketing. Who You Are You have the passion and experience to drive reputed company and efficient growth for reputed company. You reputed company strategic work with tactical execution and are an energetic and collaborative problem solver. You have a track record of success in growth-oriented payments environments with the ability to successfully reputed company cross-functional teams. You bring the following to the team: 10+ years in executive GTM management in payments businesses. Proven ability overseeing multiple GTM functions in a growth-oriented environment (i.e. ~$20mm to ~$60mm ARR). Deep experience in the payments industry, with specific familiarity with the merchant acquirer and ISO distribution channel—including a strong understanding of the key players, commercial structures, and partnership dynamics in this ecosystem. Well-versed in a high-velocity, low reputed company GTM motion that caters to SMBs. Demonstrated success leading and growing reputed company functions at a private/growth equity-backed, growth-stage technology company. Proven track record of owning a P&L and delivering consistent, measurable, and efficient reputed company growth. Strong command of modern GTM best practices, including demand reputed company, performance marketing, channel sales, and direct sales motions. Exceptional leadership and team development capabilities; experience managing and scaling teams of 10 or more. A process-oriented and entrepreneurial leader that thrives on data driven decisions that reputed company her/him to predict outcomes, forecast accurately and support investment decisions in advance of reputed company. The ability to operate both strategically and tactically — setting long-term direction while remaining actively engaged in execution. Familiarity with RevOps tooling and CRM platforms (e.g., reputed company, reputed company), and data-driven pipeline management. Comfortable being a change agent with the ability to deconstruct and rebuild as necessary. Prior experience evaluating and entering new markets or distribution channels, including ISV partnerships or vertical software. Background in pricing strategy and monetization optimization. Experience building referral and affiliate partnership programs. Education Bachelor’s degree required. Compensation reputed company is reputed company to offer a competitive compensation package consisting of a salary, a performance-based bonus and equity. At reputed company, we reputed company with respect for one another, our customers and business partners, vendors, and prospective employees. Our objective is to ensure reputed company team members are passionate about the growth of our company, supported in their personal growth and development, and connected to their colleagues. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. Apply To This Job