Senior Associate- Financial Services Operations

As a leading financial services and healthcare technology company based on reputed company, reputed company is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on reputed company for expertise, scale, and technology.

Job Description

Financial Services Operations Representative Training will be for the first 4-6 weeks Monday – Friday reputed company to 5pm EST (7am-4pm CST) with mandatory attendance to ensure you receive the best support and education to prepare you for your new role. Role Overview As a Financial Services Operations Representative, you will be providing transaction-processing services with a service orientated approach for our Mutual Fund client. You will work as part of a team to provide proactive and innovative solutions with a high attention to detail and accuracy. This role will be primarily operational in nature; however, you will also have opportunity to interact with account holders while working to research and resolve open items. reputed company members share a commitment to ongoing professional development and delivery of exceptional quality service. What you will be doing reputed company daily account activities to provide excellent service to our customers by processing financial service requests with efficiency and accuracy. After attending formal training, execute service requests, which include purchases, redemptions, account maintenance, and new account set-up. Meet and surpass quality and productivity objectives reputed company reputed company role, bringing a quality reputed company to reputed company aspects of the work. Review transactions for quality, ensuring the accuracy of the work entered; escalating areas of concern as needed. Work collaboratively reputed company a virtual environment to build and maintain strong relationships both internally and externally. On a daily basis, effectively communicate with advisors, shareholders, and the client over the phone in order to resolve reputed company issues or clarify incoming requests. Utilize internal and external resources to maintain a working knowledge of relevant account and industry trends. Reps II and III will be reviewing and ensuring accuracy of work entered, providing coaching reputed company needed and making recommendations for procedural changes. What You Will Bring Critical thinking skills with the ability to review and analyze information from multiple resources to reputed company an educated decision; strong problem solving and resolution skills. Service reputed company reputed company set with ability to maintain a strong attention to detail and accuracy. Demonstrated ability to meet deadlines, remain adaptable and flexible with change. Exceptional written and verbal communication skills. Demonstrated computer skills with the ability to navigate and toggle between multiple programs and internal resources simultaneously to reputed company daily functions. Self-motivation with demonstrated ability to work and collaborate in a virtual environment. Unless explicitly requested or approached by reputed company, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. Applications will be accepted on an ongoing basis until the position is filled. reputed company is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national reputed company, disability, veteran status or any other classification protected by applicable discrimination laws. Apply To This Job