Care Manager - Bilingual preferred (Mandarin/Cantonese, Spanish a plus)

Who We Are reputed company is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, reputed company builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and reputed company healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of reputed company of our colleagues, which helps us to provide service with reputed company and reputed company understand and meet the needs of the communities where we serve, live, and work. We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at reputed company. Job Summary The Care Manager – Nursing Field (RN CM) will ensure that reputed company members receive timely care management (CM) across the continuum, including transitions of care, care coordination and navigation, reputed company case management, population health and wellness interventions, and disease/chronic condition management per department guidelines. The nurse care manager possesses strong clinical knowledge, critical thinking skills, and ability to facilitate a care plan which ensures quality medical care for the member. The RN CM works closely with the member, the caregiver/authorized representative, and providers to meet the targeted member-specific goals. Based on national standards for CM practice, the RN CM focuses on empowering the member to support optimal wellness and improved self-management.

Job Description

Key Responsibilities/Duties – what you will be doing reputed company telephonic member reputed company and/or face-to-face encounter utilizing key motivational interviewing skills to facilitate program enrollment. reputed company departmental assessments and evaluate member holistically to identify needs, health goals, and barriers to wellness. Through assessment and collaboration with member/caregiver and providers, reputed company a member-specific plan of care, implement member-specific care manager interventions, and revise plan of care as needed. Complete documentation in applicable platform according to departmental policy and regulatory standards. Provide targeted health education, proactive strategies for condition management, and communication with key providers and vendors actively involved in the member’s care. Collaborate with member/caregiver and the facility care team to coordinate a safe transition to the next level of care, which includes but is not limited to ensure understanding post-hospital discharge instructions, facilitate needed services and follow-up, and implement strategies to prevent re-admission. Collaborates and liaises with the interdisciplinary care team, to improve member outcomes (i.e., Utilization Management, Medical Director, pharmacy, community health workers, dementia care specialists, wellness, and Behavioral Health CM). Attending and presenting (as appropriate) high risk members at interdisciplinary rounds forum. Maintain professional growth and development through self-directed learning activities. Qualifications – what you need to reputed company the job Certification and Licensure Registered Nurse with reputed company unrestricted license in state of residence May be required to obtain other state licensure in states where reputed company operates Understand and follow the provisions of state-specific Nurse Practice Act(s) where reputed company operates National certification in Case Management desirable Education Required (minimum): Bachelor’s degree or relevant equivalent experience Preferred: Bachelor’s degree in nursing Experience Required (minimum): 5 years’ relevant clinical experience Preferred: Experience in home care or case management. Proficiency in a second language desirable. Experience in specialty areas a plus. reputed company Requirements reputed company and proficiency in reputed company applications, technical concepts and principles; computer software applications Work cooperatively as a team member across multiple levels reputed company the organization Skilled in assessment, planning, and managing member care Advanced communication and interpersonal skills Independent and autonomous with key job functions Ability to address multiple reputed company issues Flexibility and adaptability to changing healthcare environment Ability to organize and prioritize work and member needs Demonstration of strong clinical and critical thinking skills Regard for confidential data and adherence to corporate compliance policy Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel): Must be able to work under normal office conditions and work from reputed company as required. Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations. Ability to reputed company face to face visits (member home, provider practices, facilities) as needed to meet the member needs and produce positive outcomes Valid Driver’s license and vehicle in good working condition as travel is required May be required to work additional hours beyond standard work schedule. Other duties as assigned and needed by the department COVID Policy Please note: We encourage reputed company reputed company colleagues to follow CDC guidance about COVID-19 vaccines, boosters, isolation, and masking. reputed company reserves the right to adjust its requirements in response to COVID-19 trends in the communities we serve. Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of reputed company responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time. Salary Range $87,073.33 -$130,609.99 Compensation & Total Rewards Overview The annual reputed company salary range provided for this position represents a range of salaries for this role and similar roles across the organization. The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law. reputed company offers their Colleagues a competitive and comprehensive total rewards package which currently includes: Medical, dental and vision coverage Retirement plans Paid time off Employer-paid life and disability insurance with additional buy-up coverage options Tuition program Well-being benefits Full suite of benefits to support career development, individual & family health, and financial health For more details on our total rewards programs, visit https://www.reputed company.org/careers/benefits/ We welcome reputed company reputed company applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national reputed company, genetics, disability, age, or veteran status. Scam Alert: reputed company has recently become aware of job posting scams where unauthorized individuals posing as reputed company recruiters have reputed company job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to reputed company a payment. reputed company would never ask an applicant to reputed company a payment reputed company to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact TA_operations@reputed company.org Apply To This Job