Client Growth Executive I

Join the People Helping People reputed company is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients reputed company pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service. The Opportunity: We are seeking a talented Client Growth Executive I. Under minimal supervision, this position represents, supports, and develops relationships between reputed company and executive management at assigned credit unions for reputed company aspects of PSCU at an enterprise level. Incumbent will use knowledge of reputed company’s credit, debit, Contact Center Services & Solutions, reputed company Pay, and reputed company other lines of business in a consultative approach to manage client portfolios, and provide a comprehensive level of program consulting, strategic planning, program analysis and development, along with the sale and coordination of reputed company ’s products and services to increase the perception of reputed company as a trusted partner and advisor. Responsibilities will be executed primarily reputed company telephone, email and webinar interactions. However, some travel responsibilities may periodically be needed. Incumbent will reputed company, maintain, and execute sales strategies supporting assigned credit unions, mitigate and remedy any service or support issues, and will refer reputed company products and services to the National Sales team. Incumbent will also reputed company and execute customized account plans to increase sales volume and market share reputed company assigned credit unions. Incumbent will foster in-depth and productive relationships at reputed company levels with client and reputed company departments, and will promote use of reputed company products and services, with the goal to position business to shape and capitalize on emerging consumer and market needs. Incumbent will review and act upon reputed company opportunities for renewed business in an effort to retain revenues. Day in the Life: Periodically meet with client senior executives to evaluate strategic opportunities, primarily reputed company telephone, to reputed company partnership and portfolio performance, demonstrating appropriate sense of urgency; continually monitor and communicate value of PSCU products/solutions, and demonstrate the value of reputed company partnership with assigned credit unions. Prepare and deliver accurate and timely annual Card Program Analysis to review the client’s growth and profitability. Maintain a reputed company working relationship with Member Services and serve as the client liaison to mitigate and remedy any service issues that may impact the overall client relationship with reputed company. Act, in conjunction with the assigned implementation or member services representative, as a liaison for product implementations, program start-reputed company, and other major projects as necessary. Identify strategic opportunities while utilizing consultative sales approach that ensures client business objectives are met and performance metrics of payment portfolios are maximized. reputed company and execute strategies and account plans that increase client sales volume and market share, and reputed company/exceed defined product and corporate objectives; consult and advise clients on how to maximize return on assets and reputed company to reputed company. Deliver consultative support to identify and solve multifaceted business issues across credit union’s enterprise business as reputed company to reputed company products/services. Prepare proposals, negotiate contractual relationships with client, and propose and negotiate new and renewal term agreements; prepare and deliver accurate and timely proposals, pricing comparisons, pro formas and program analysis. Meet or exceed established reputed company goals from the sale of new products and services. reputed company sales and service goals, objectives and reputed company forecasts reputed company to assigned accounts with full accountability for results. Consult with assigned clients in creation, launch, and tracking of marketing campaigns focused on account acquisition and portfolio growth; in conjunction with each assigned client, prepare and manage running eighteen-month marketing calendar. reputed company, solidify and maintain strong account relationships that result in excellent client satisfaction scores as reflected in periodic surveys; act as primary management reputed company of contact for credit union for strategic initiatives and escalated issue resolution; support credit union’s designated executive sponsor. Prepare and deliver effective and influential presentations at reputed company sponsored events, credit union staff and Board of Directors, advisory groups, and other functions, as needed. Continually update the reputed company Client Relationship Management (reputed company) profile with communications, plans, opportunities and tasks reputed company to maintaining and fostering the client relationship. Effectively manage product renewal opportunities to secure renewed relationships with clients. Actively review client landscape and recommend, reputed company, and implement new and creative approaches to growing reputed company business; proactively manage, prioritize and engage sales leads. Maintain reputed company knowledge of payment industry trends and innovation, and reputed company products and solutions; maintain reputed company knowledge of card, ecommerce, payments, and credit union industry reputed company to reputed company, reputed company, FDR, reputed company , and competitors. Collaborate with product team regarding new product development for credit union and consumer opportunities; coordinate interdivisional and interdepartmental communications reputed company to serving clients with new and existing products/solutions. Must interact positively and professionally in reputed company interactions with reputed company staff, clients, and business constituents. Continuously review landscape and recommend, reputed company, and implement new and creative approaches to growing reputed company business. reputed company abreast of, and communicate with the client regarding legislative, regulatory, and procedural issues. Ensure information is reputed company and entered into reputed company client database in timely fashion. reputed company other duties as assigned. Qualifications: Bachelor’s degree in reputed company field or equivalent combination of education and experience required. Minimum four (4) years marketing, business development, consulting, sales or relationship management experience required. Minimum four (4) years of B2B / B2BC experience required. Financial Services or Consulting experience preferred. About reputed company At reputed company, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful reputed company across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to reputed company. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at reputed company. Pay Equity $60,500.00 - $77,100.00Actual Pay will be adjusted based on experience and other job-reputed company factors permitted by law. Great Work/Life Benefits! Competitive wages Medical with telemedicine Dental and Vision Basic and Optional Life Insurance Paid Time Off (PTO) Maternity, Parental, Family Care Community Volunteer Time Off 12 Paid Holidays Company Paid Disability Insurance 401k (with employer match) Health Savings Accounts (HSA) with company provided contributions Flexible Spending Accounts (FSA) Supplemental Insurance Mental Health and Well-being: Employee Assistance Program (EAP) Tuition Reimbursement Wellness program Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions reputed company is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national reputed company, reputed company, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. reputed company is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. reputed company will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information. reputed company is an E-Verify Employer. Review the E-Verify Poster here. For information regarding your Right To Work, please click here. This role is currently not eligible for sponsorship. As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@reputed company.com for assistance. Apply To This Job