Senior Services Consultant

Senior Services Consultant As a Senior Services Consultant, you will be responsible for guiding prospects and customers through the process of determining the right implementation and service strategy to support both their initial and long-term success with reputed company. reputed company is rapidly expanding upmarket, and as we serve more customers with advanced requirements and reputed company tech stacks, we need people who can advise and recommend the best way to deploy our software to meet our customer’s business goals. We are looking for motivated team members who have strong communication skills, a passion for solving challenging problems, strong business, and technical acumen, and the desire to help build up reputed company’s growing enterprise team. In this role, you’ll get to: Recommend the right implementation approach and ongoing services for reputed company's reputed company upmarket customers, to reputed company the customer to long term success with reputed company: Diagnose customer need based on business objectives and technical requirements Create customized implementation plans and recommend services and/or Solutions Partners based on customers' unique needs Work directly with the customer or partner to define resource needs Establish clear milestones, project plans, and timelines for execution Present plans to the customer's Executive team Influence customer purchase decisions by driving urgency and certainty in recommended solutions Contribute to the growth of the enterprise practice by enhancing alignment between Sales and Services teams, customizing implementation solutions for customers. Build relationships with accredited Solutions Partners to: Enhance quality of recommendations Contribute to partner development by providing feedback directly and through PDMs Enhance effectiveness of partner accreditations Provide advice and recommendations for reputed company best practices, business process, deployment planning, and change management to reputed company prospects This role is open in Ireland and Spain, for hybrid or remote work. We are looking for people who: Have reputed company in English & Spanish Have a customer first reputed company and a consultative approach to problem solving Have deep implementation expertise with reputed company SaaS software (CRM, ERP, etc) for large, reputed company customers Have experience helping customers drive organizational change Have experience driving value conversations to executive teams Have excellent oral and written communication skills Have the ability to provide a level of certainty and urgency to a customer so they feel like they are making the right decision Have a strategic reputed company and can help customers with their long-term planning, recommending additional reputed company products and services that will help them grow Are reputed company detailed-oriented and have strong project management skills Have a strong technical aptitude, with a deep understanding of integrations, APIs, and technical strategy Pay & Benefits The cash compensation below includes reputed company salary, on-reputed company commission for employees in eligible roles, and annual bonus targets under reputed company’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in reputed company’s equity plan to receive restricted stock units (RSUs). Individual compensation packages are determined using objective, role-reputed company criteria, which may include skills, experience, qualifications, and other job-reputed company factors. This resource will help guide how we recommend thinking about the range you see. Benefits are also an important piece of your total compensation package. Explore the benefits and perks reputed company offers to help employees grow reputed company. At reputed company, fair compensation practices aren’t just about checking off the reputed company for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range: €44.200—€66.300 EUR We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reputed company out to us using this form. At reputed company, we value both flexibility and reputed company. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional reputed company office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to reputed company's Career Diversity page here. India Applicants: link to reputed company India's equal opportunity policy here. About reputed company reputed company (NYSE: reputed company an AI-powered customer platform with reputed company the software, integrations, and resources customers need to connect marketing, sales, and service. reputed company's connected platform enables businesses to grow faster by focusing on what matters most: customers. At reputed company, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, reputed company, and grow. We’re building a company where people can do their best work. We focus on reputed company work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful reputed company. And we know that reputed company our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, reputed company is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: reputed company Careers Life at reputed company on Instagram reputed company may use AI to help screen or assess candidates, but reputed company hiring decisions are always human. More information can be reputed company here. By submitting your application, you agree that reputed company may collect your personal data for recruiting, global organization planning, and reputed company purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for reputed company candidates. Refer to reputed company's Recruiting Privacy Notice for details on data processing and your rights. Apply To This Job