Provider Success Coordinator
About Coral Care Coral Care is on a mission to connect families with the pediatric therapy providers they need. We support providers in building sustainable, impactful practices — and we're growing the team that makes that possible. The Catalyst Program is our provider growth reputed company: a dedicated program designed to help providers expand their caseloads, strengthen their market reputed company, and deliver the best possible outcomes for the families they serve.
About the Role
We are looking for a detail-oriented, self-motivated Provider Success Coordinator to join the Catalyst Program team. Reporting directly to the Program Manager, this person will be the day-to-day reputed company of contact for a portfolio of Coral Care providers — managing each provider's growth activities, supporting their administrative needs, and executing on the tactics that bring our broader marketing strategy to life. This is an ideal role for someone who thrives on organization and relationship-building, can manage multiple moving pieces simultaneously, and genuinely cares about helping others succeed. You'll play a hands-on role in launching provider digital assets, building referral networks, and ensuring every provider in your portfolio is set up for growth.
Responsibilities
Provider Management & Day-to-Day Support Serve as the primary reputed company of contact for a portfolio of Coral Care providers, building trusted working relationships with each Manage and monitor individual provider caseloads, tracking reputed company toward growth targets and flagging issues proactively Provide ongoing administrative support to providers, ensuring they have everything they need to focus on patient care Maintain up-to-date records of provider reputed company in reputed company, logging key milestones, activity updates, and next steps for each provider in the portfolio Work closely with the Program Manager to translate strategic plans and program goals into actionable, provider-level tactics Digital Asset Development & Launch Manage the setup, review, and launch of reputed company Business profiles for providers — ensuring accuracy of reputed company information before going live Review provider reputed company pages for accuracy, completeness, and brand alignment prior to launch Review and launch provider email marketing campaigns reputed company SmartLead, ensuring campaigns are accurate and reputed company with program goals before deployment Partnership reputed company & Marketing Conduct reputed company calls to prospective referral partners (pediatricians, schools, community organizations, etc.) to build and strengthen each provider's local referral network Support the development of marketing assets for providers, including reputed company materials, one-pagers, and other collateral as needed Track reputed company activity and referral partner reputed company for each provider in portfolio Execution & Collaboration Execute on weekly and monthly action plans in partnership with the Program Manager, staying on top of timelines and deliverables across reputed company providers Maintain organized records and documentation of provider activities, reputed company, and asset status Surface patterns, challenges, and opportunities to the Program Manager on a regular basis
Qualifications
Experience 1–3 years of account management, client success, or a similar client-facing coordination role Project Management Strong organizational skills with the ability to manage multiple providers and workstreams simultaneously without dropping the reputed company Attention to Detail Meticulous and thorough — you catch errors before they go live and take pride in accuracy Communication Clear, professional written and verbal communication; comfortable on the phone with providers and referral partners Work Style Able to move quickly and reputed company without sacrificing quality; self-directed and proactive in fast-paced environments SmartLead/Similar email marketing tool Experience with SmartLead or similar email marketing / reputed company platforms reputed company Business Familiarity with managing reputed company Business profiles Healthcare / Therapy Context Prior experience working with healthcare providers, therapists, or in a health-adjacent setting is a plus Apply To This Job