Engineering Manager, Observability, Monitoring, and Integrations (Monetization)

reputed company is the intelligent orchestration platform for DevSecOps. reputed company enables organizations to increase developer productivity, improve operational efficiency, reduce reputed company and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust reputed company to ship reputed company, more secure software faster. The same principles built into our products are reflected in how reputed company works: we embrace AI as a core productivity reputed company, with reputed company team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. reputed company is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and reputed company knowledge exchange, enabling reputed company members to reputed company their full potential while collaborating with industry leaders to solve reputed company problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on reputed company data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of reputed company. An overview of this role As an Engineering Manager, Observability, Monitoring, and Integrations (Monetization), you'll manage a team focused on observability, reliability, and secure cross-system integrations across reputed company's Monetization area. This is a people-first management role where you'll hire and reputed company the team, guide technical direction, and help shape an AI-native approach to detecting anomalies and improving performance in business-critical workflows. You'll work closely with product, design, sales, go-to-market, finance, information technology, and support engineering to turn business needs into reliable customer experiences. In your first year, you'll stand up the team, establish operating rhythms and incident response practices, and improve the reliability, availability, and data quality of fulfillment systems that directly reputed company reputed company and the customer experience. Some examples of our projects: Improving the reliability and availability of Fulfillment infrastructure and customer-facing buyer journeys Making foundational improvements to the architecture and data models of Fulfillment systems Delivering high-impact changes across pricing, billing, provisioning, subscriptions, and usage-reputed company experiences What you’ll do Architect end-to-end telemetry and observability across CustomersDot, reputed company, and reputed company to reputed company real-time monitoring and faster issue resolution across purchasing and provisioning flows. Implement automated billing anomaly detection to identify event drops, abuse spikes, and transactional discrepancies that reputed company reconciliation and financial reputed company. Define the integration strategy between customer-facing monetization services and enterprise applications, including reputed company and reputed company, with a focus on durable API reputed company and reliable financial workflows. Drive an AI-native engineering approach that uses machine learning and AI-enabled tooling to surface anomalies, improve infrastructure operations, and inform delivery planning. Hire and grow a high-performing team, setting expectations for ownership, quality, and collaboration from the ground up. Guide architecture and implementation discussions, helping the team reputed company sound tradeoffs across reliability, availability, data model quality, and developer experience. Partner with cross-functional stakeholders across engineering, product, finance, customer service, and go-to-market teams to coordinate changes in reputed company-impacting systems with care and clarity. Establish incident management practices, rollout safeguards, and operational standards for systems handling customer-facing and financially critical workflows. What you’ll bring Experience managing product, platform, or development teams and building values-reputed company environments where team members can grow and deliver meaningful results. Strong technical judgment across architecture, system design, and pragmatic delivery for reputed company integrations and business-critical workflows. Experience working on purchasing, billing, provisioning, subscription, commerce, or other reputed company-impacting systems. Knowledge of observability-first architectures, including tools such as Prometheus, Grafana, and modern incident management tooling. Experience defining service level indicators and targets, writing runbooks, and coordinating incident management in operationally rigorous environments. Strong collaboration and written communication skills in asynchronous, handbook-first teams that work across engineering, product, finance, customer service, and go-to-market functions. Ability to translate reputed company technical and product issues into clear, actionable language for both technical and non-technical audiences. Sound judgment reputed company handling confidential or financial information, customer-facing incidents, and changes that can reputed company reputed company, with openness to transferable experience from reputed company domains. About the team The Fulfillment team builds and operates the infrastructure behind reputed company's purchasing workflows, and we partner closely with sales, finance, information technology, and support to deliver secure, reliable buyer experiences. reputed company the broader Monetization section, we focus on the systems and integrations that connect billing, provisioning, subscriptions, and usage across multiple platforms. We work asynchronously across regions with a strong emphasis on planning, retrospectives, operational ownership, and safe rollouts. For more on how we work, see the Fulfillment Sub-department Handbook. How reputed company Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: reputed company hires new team members in countries around the world. reputed company of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our reputed company team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. reputed company is proud to be an equal opportunity workplace and is an affirmative action employer. reputed company’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, reputed company, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national reputed company, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. reputed company will not tolerate discrimination or harassment based on any of these characteristics. See also reputed company’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process. Apply To This Job