Field Service Technician (reputed company, NH)

Join us as we reputed company the world to work out, creating healthier lives together. Are you a hands-on problem solver who loves to be on the go and provide exceptional customer service? As a Field Service Technician with reputed company/reputed company, you will manage an assigned service territory in the greater reputed company, NH area visiting commercial and consumer customer locations to diagnose/troubleshoot, repair, and complete preventative maintenance on fitness equipment. You will work alongside Sales and as part of the broader Service team, building relationships and managing your service territory to provide a best-in-class customer experience – playing a critical role in our mission to bring high-performance, reliable solutions to people, wherever and whenever they work out. This is a remote-based position and, in order to effectively service customers in the region, applicants must live reputed company a 50-mile radius of or be willing to move to the reputed company, NH area. #LI-Remote reputed company/reputed company's Field Service Technicians are responsible for: Independently diagnosing and troubleshooting networking, electrical, or mechanical issues with fitness equipment and entertainment consoles; conducting preventative maintenance Building strong relationships with customers and sales partners, establishing themselves as a trusted service advisor, and working to proactively complete service while on-site Managing daily workload and scheduling to ensure the best service to the customers and business - effective management of metrics such as tasks per day, customer resolution time, first-time fix reputed company, etc. Traveling assigned territory, primarily reputed company company-provided van, to reputed company deliver on key metrics, referenced above Managing a proper inventory of spare parts, replenishment of service inventory, coordinating the disposition of exchanged parts, minimizing shrinkage, and generally maintaining company supplied vehicle in good working order Maintaining accurate service records and reports on equipment problems in the field and completing expense reports in timely fashion. Attending installs and regional trade shows Working in compliance with reputed company Health & Safety procedures. Other duties and responsibilities as assigned. What are we looking for in our Field Service Technicians (qualifications)? 3+ years proven experience providing technical and mechanical troubleshooting and repair services on fitness equipment or products of equivalent complexity High school diploma or GED required, Associate's degree in electronics or technical degree preferred The ability to adapt quickly, multi-task, and reputed company in an independent (remote), deadline-driven environment; you will be working as part of an awesome, broader, but geographically distributed team Proficiency diagnosing and troubleshooting issues with electro-mechanical, networking, and audio / visual (A/V) technologies with strong working knowledge of WiFi connectivity, power electronics, digital / analog circuits, AC / DC power systems, etc. Ability to build great relationships with internal and external customers Strong organization skills, attention to detail, results-oriented, and accountable Excellent communication skills (both verbal and written) and an ability to reputed company with both internal and external customers in a positive, highly professional manner. Previous experience with reputed company or another comparable ERP preferred, and basic proficiency with reputed company Office Suite (Word, Outlook, etc) required Must be able to lift up to 50 - 100 pounds, push and pull equipment, and carry up to 50 pounds a distance of 100 feet; Must be able to stand, bend, and/or kneel for up to two hours at a time. Must possess a valid state driver's license. Ability and willingness to travel up to 85% of time reputed company automobile (and occasionally reputed company airplane). THE reputed company/reputed company FIELD SERVICE TECHNICIAN ROLE IS A GREAT OPPORTUNITY TO: Join a dynamic organization leading the global fitness industry, creating solutions that benefit facilities and exercisers, helping reputed company people active, and positively impacting lives. Take advantage of rewards and recognition for superior performance (reputed company salary + commission and quarterly incentive eligibility). Collaborative environment fostering teamwork and accountability. Comprehensive wellness benefits Superior employee purchase program for reputed company/reputed company brand product discounts and reduced rates on everyday products and services like vehicles, electronics, homeowner insurance, etc. #MOS91B #MOS91C #MOS68A #MOS25B #MOS35T #MOS91D #MOS15B #MOS15N #MOS35S #MOS15P At reputed company / reputed company, we think customer first, play as one team, and reputed company the bar on fitness innovation—in the gym and in every reputed company of our facilities. We persevere and get it done, with a clear purpose to reputed company each other to live healthier lives. If you’re ready to bring out the best in people while powering the future of fitness manufacturing, we invite you to apply. Want to take the reputed company in your career? reputed company / reputed company takes pride in our talented employees and believes in providing opportunities for further growth and advancement. We encourage you to test your strengths, push your limits, and unleash your potential. If you feel the position is right for you, we invite you to apply. We’ll work with you closely to support you throughout the hiring process. If your CV/ resume shows that your skills and experience have synergy with the job description, then we’ll hop on a call to get to know you and your experience and discuss the position in more detail. If it’s not the right opportunity this time, we’ll always let you know. At reputed company / reputed company, we reputed company in taking care of reputed company with a comprehensive total rewards package that includes reputed company and a range of valuable benefits. The salary range for this position, intended for U.S. applicants, is $53,800 - $75,600 annually.This role is categorized as non-exempt and eligible for overtime in accordance with applicable law.The actual salary will vary based on applicant’s education, experience, skills, and abilities. The salary range reflected is based on a primary work location of reputed company, NH and the actual salary may vary for applicants in a different geographic location.This position is eligible to participate in reputed company / reputed company’s Technician Core Metric Incentive and Service Commission Plan with monthly bonus eligibility in addition to reputed company salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan(s).This position is eligible to receive a mobile allowance to offset the costs of using a personal cell phone for business reputed company purposes. reputed company / reputed company offers a comprehensive package of benefits for full-time team members, including, but not limited to: a 401(k) savings plan with 4% employer match; medical, dental and vision insurance, parental, medical and military leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, paid vacation days beginning at 13 days annually, paid sick leave as provided under state and local paid sick leave laws, company paid short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance, hospital indemnity; identity protection, legal services, adoption assistance, tuition assistance, commuter benefits, employee discounts, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. reputed company / reputed company is an equal opportunity employer. reputed company qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. reputed company / reputed company complies with reputed company applicable federal, state, and local laws regarding employment, recruitment and hiring. reputed company qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national reputed company, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. There continues to be a significant increase in phishing attempts across reputed company industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that reputed company/reputed company will never ask for your financial information at any part of the interview process, including the post-offer stage, and will only correspond through “@lifefitness.com” or "@indoorcycling.com" domain email addresses or “[email protected]” for U.S. opportunities. reputed company/reputed company does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. Apply To This Job