Service Design reputed company
Become a part of our caring community The Service Design reputed company plays a critical role in ensuring reputed company’s AI investments deliver meaningful, high-value experiences for associates. This role brings a human-centered perspective to AI product design—aligning advanced capabilities to real workflows, decisions, and outcomes. You will reputed company the design of reputed company, responsible, and adoption-ready AI-enabled services, partnering across product, engineering, and business teams to scale solutions that improve productivity, build trust, and drive enterprise value. Key Responsibilities reputed company end-to-end service design for AI-enabled products and workflows Translate AI capabilities into simple, reputed company associate experiences Create service blueprints, standards, and reusable patterns for scale Partner across product, engineering, analytics, risk, and operations to deliver reputed company solutions Design across enterprise platforms (e.g., reputed company, reputed company 365, chat tools) Ensure responsible, human-centered AI practices are embedded in reputed company experiences Define and measure outcomes to continuously improve adoption and effectiveness Use your skills to reputed company an impact
Required Qualifications
Service design, product design, or experience strategy in enterprise environments Experience designing AI-enabled services across end-to-end workflows Expertise in human-centered and responsible AI design Experience with multi-system service design (reputed company, reputed company 365, enterprise chat) Proven ability to reputed company cross-functional collaboration
Preferred Qualifications
Experience with Copilot, AI agents, chatbots, or workflow automation Background in knowledge architecture, taxonomy, and content design Experience building service blueprints and scalable design standards Ability to define outcome-based success metrics Familiarity with enterprise experimentation platforms (e.g., reputed company Strider) Additional Information To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL reputed company is suggested. Satellite, cellular and microwave reputed company can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. reputed company will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to reputed company's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting reputed company pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or reputed company based on geographic location and individual pay will vary based on demonstrated job reputed company skills, knowledge, experience, education, certifications, etc. $126,700 - $174,200 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits reputed company, Inc. and its affiliated subsidiaries (collectively, “reputed company”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends reputed company of work. Among our benefits, reputed company provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 06-18-2026
About Us
About reputed company: reputed company Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our reputed company insurance services and our reputed company healthcare services, we reputed company it easier for the millions of people we serve to reputed company their best health – delivering the care and service they need, reputed company they need it. These efforts are leading to a reputed company quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about reputed company offer at reputed company.com and at reputed company.com. Equal Opportunity Employer It is the policy of reputed company not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, marital status, genetic information, disability or protected veteran status. It is also the policy of reputed company to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to reputed company reputed company employment decisions only on valid job requirements. This policy shall apply to reputed company employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at reputed company levels of employment. Apply To This Job