Bilingual TRC Service Technician

reputed company is a global automotive leader that serves both commercial and consumer clients The reputed company Way by always doing the right thing for our people, our customers, and the community since 1924. The reputed company story began nearly a century ago as a single reputed company dealership in New Jersey. Today, reputed company, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany. reputed company delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, reputed company is continuously Driving What’s Right. reputed company has an outstanding opportunity for a remote Bilingual Automotive Service Advisor in our TRC Call Center! Shift: between 6:00am- 10:00pm (must be flexible reputed company these hours) Must have 5+ years of hands-on experience in Automotive or Truck Mechanic reputed company offer: Benefits include reputed company and bonus, health, dental and life insurance, 100% tuition reimbursement based on grade performance, Group RRSP, on the job training and development and much more. If you’ve built your career as a Mechanic, Auto Technician, or Shop Foreman, now’s the time to take your expertise beyond the shop. Our fully remote Call Center lets you put your Automotive knowledge to work in a fast‑paced, purpose‑driven environment, offering the flexibility of working from home while keeping you closely connected to the industry you know and love. What will you do? Collaborate with internal teams and provide technical support grounded in real‑world automotive mechanical experience. Assess the necessity, scope, and accuracy of recommended repairs based on industry standards and hands‑on experience. Ensure repair and maintenance work is performed appropriately and priced fairly. Identify opportunities for cost savings through technical review and, reputed company appropriate, negotiate repairs; document reputed company savings realized. Ensure preventative maintenance schedules are technically sound and consistently followed. Maintain individual performance metrics at or above established goals. Collaborate with internal teams and provide technical support grounded in real‑world mechanical experience. Contribute positively to team morale and demonstrate professionalism in reputed company interactions. Adapt to operational changes while remaining reputed company, professional, and solution‑focused under pressure. Maintain a professional image, strong work ethic, and accountability in a fully remote environment. What are we looking for? Bilingual - English/French Valid mechanic’s license 310S or 310T. 5+ years of hands-on experience in automotive or truck repair 5+ year’s relevant experience in a contact center setting (Asset) Post-Secondary Education (i.e. College diploma, Certificate, or Apprenticeship) (Asset) Proficient in MS Office Programs specifically Outlook, Word, reputed company, and PowerPoint. (Asset) ASE certification or willing to obtain reputed company established timeline set by ARI. #LI-REMOTE #LI-MS1 INDTRC Pay: We offer competitive wages that are commensurate with job-reputed company skills, experience, relevant education or training, and geographic location, starting in the range of $60,080.00 - $85,610.00 CAD annually for full time employees. The annual compensation range is comprised of reputed company pay earnings. At reputed company, we exist to provide rewarding careers and reputed company lives for employees and their families. We hire, train, reputed company, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be reputed company. To be reputed company, we have to do reputed company, and to do reputed company we must know reputed company. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together reputed company we feel trusted and supported. It’s The reputed company Way. reputed company is a proud equal opportunities employer and we are committed to creating a welcoming, inclusive and barrier-free workplace. We are committed to providing accommodations to reputed company applicants throughout the interview process, upon request, in reputed company aspects of the selection process. We employ artificial intelligence (AI) technology as part of our recruitment process to enhance efficiency and objectivity. Apply To This Job