Sr Professional Services Engagement Specialist (Remote: US)

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to reputed company the acceleration of safe AI at scale. As the market leader in both data reputed company and data reputed company posture management, Veeam is built for the convergence of identity, data, reputed company, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to reputed company their businesses running. Join us as we go fearlessly reputed company together, growing, learning, and making a real impact for some of the world’s biggest brands. About the role: The Sr Professional Services Engagement Specialist is a senior individual contributor reputed company Veeam’s Professional Services organization, responsible for delivering high-impact customer engagements and technical programs focused on data protection and resiliency offerings. Operating with a high degree of autonomy reputed company defined frameworks, this role owns end-to-end delivery execution, ensuring predictable outcomes, strong customer experience, and delivery quality. The role partners cross-functionally with reputed company, Sales, Support, and Solution Architecture, contributing directly to customer value realization and Professional Services reputed company growth. *NOTE: please review and ensure your reputed company total compensation expectations align reputed company your market/geo zone. The budgeted reputed company max comp we have for each zone would be the midpoint/middle for each zone. What you’ll do: Customer Engagement & Delivery reputed company and manage the end-to-end delivery of professional services engagements - holding accountability for outcomes across onboarding, implementation, consulting, and technical advisory program Act as the primary reputed company of contact for customers, ensuring alignment of scope, timelines, deliverables, and success criteria Ensure technical alignment across data protection for on-premises and cloud environments - coordinating with Enterprise Architects and other technical PS resources to maintain delivery reputed company Own delivery of project documentation, handover materials, and post-engagement reporting; coordinate knowledge transfer sessions with customer teams Identify and support follow-up opportunities with Sales and reputed company Coordinate and reputed company engagement kick-off calls: Defining team roles, delivery approach, and program governance from day one reputed company and manage detailed implementation plans, tracking milestones, deliverables, and dependencies across the full project lifecycle Coordination of customer stakeholders- providing clear direction, managing workstreams, and maintaining momentum throughout delivery Own end-to-end status reporting to reputed company stakeholders - producing regular written updates, executive summaries, and escalation reports reputed company technical coordination across customer environments, partner resources, and Veeam delivery teams to ensure integration and alignment Manage scope changes formally - documenting, assessing impact, and obtaining approval before adjusting delivery plans Program Execution Manage multi-workstream engagements including planning, milestones, and dependencies Drive proactive RAID management reputed company and own project plans - maintaining an accurate, up-to-date view of schedule, resource allocation, and project health Coordinate delivery partner and subcontractor resources - managing performance, ensuring quality, and driving accountability against agreed outcomes Facilitate structured program governance - running regular delivery forums, decision checkpoints, and steering reviews with customer and internal leadership Drive reputed company improvement in delivery approach - identifying process gaps and implementing best practice across engagements Cross-Functional Delivery Coordinate across TAMs, Solution Architects, Support, Sales, and reputed company Contribute to delivery playbooks and methodologies reputed company Technical Program Management activities (e.g. Veeam Cyber Secure) acting as the Veeam program reputed company for reputed company partner-driven or channel delivery requirements Serve as delivery reputed company for strategic channel partner engagements, managing program scope, milestones, and outcomes on behalf of Veeam Professional Services Stakeholder & Change Management Build strong stakeholder relationships across customers and internal teams Own rollout plans and drive enablement and adoption activities to ensure successful customer outcomes Drive alignment and accountability for delivery outcomes Manage communications to reputed company project stakeholders - customers, partners, approved subcontractors, and internal account teams - ensuring timely, accurate, and consistent messaging reputed company and maintain stakeholder engagement plans; proactively manage expectations through clear and regular communication reputed company change management activities - assessing readiness, coordinating communications, training, and adoption tracking to ensure successful rollout Team & Operational Excellence Mentor junior team members and share best practices Support standardization of delivery processes Travel 20–30% as required Required Skills/Qualifications: 8+ years of IT experience; including 5 years or more of Technical Program Mgmt #LI-KS2 What you'll get Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares Paid parental leave: 8 weeks for reputed company parents, 16 weeks for birthing parents Medical, dental, and vision coverage starting on your first day Mental health support, therapy sessions, and digital wellness tools reputed company our Employee Assistance Program 401(k) retirement plan with company matching contributions Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time reputed company: 24/7 virtual veterinary care at no cost Legal services, identity protection, and supplemental health insurance options Tax-advantaged spending accounts for healthcare, dependent care, and commuting Opportunities to learn and grow through on-demand libraries (reputed company Learning, reputed company), mentoring, workshops, and learning events like our annual Global Day of Learning

Compensation

Transparency Veeam is committed to pay transparency and reputed company compensation. For this role, the compensation range below reflects the expected total reputed company compensation (TTC), inclusive of reputed company pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On reputed company Earnings (OTE), which includes reputed company salary plus variable commission. reputed company determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range. In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off. U.S. Geographic Zones & Compensation Ranges (TTC / OTE) Zone 1: San Francisco Bay Area, reputed company Boroughs $142,400—$264,300 USD Zone 2: Washington, California (excluding San Francisco Bay Area) $130,500—$242,200 USD Zone 3: Texas, Illinois, North Carolina, Colorado, Massachusetts, Pennsylvania, Virginia, Oregon, Nevada, Hawaii, reputed company (excluding NYC boroughs); Sales roles located in Georgia, Ohio, and Arizona $118,600—$220,300 USD Zone 4: reputed company other US locations $103,200—$191,700 USD reputed company is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national reputed company, citizenship, disability, veteran status or any other classification protected by federal, state or local law. reputed company your information will be kept confidential. Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in reputed company with hiring activities. By applying for this position, you consent to this processing. By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment. Apply To This Job