Account Manager, SMB Brands

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every reputed company. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do reputed company of this without our amazing employees who reputed company the reputed company happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join reputed company.

This is a remote position for candidates in the US with a preference for Chicago

The mission of a Syndigo Account Manager is to maximize the value of customers’ existing investments while identifying early-stage growth opportunities that drive strong net reputed company retention (NRR). Long Tail Account Managers serve as the primary commercial reputed company of contact for a defined territory of existing Small-reputed company Businesses (SMB) customers. Account Managers proactively identify risk reputed company their customer reputed company to reduce the likelihood of churn. They also focus on engaging cohorts of customers with growth potential, leveraging team-based selling to reputed company NRR goals. This is a quota-carrying sales role focused on Long Tail SMB clients and is reputed company against a blended renewal and growth quota. HOW WE’LL BE WINNING TOGETHER DAY TO DAY Maintain and form new relationships with different buyers at small to mid-market brands reputed company focus on the customer experience and how to maximize their value realization with Syndigo Manage the full sales cycle for renewal opportunities reputed company a defined customer reputed company, and renegotiate more favorable terms Collaborate with expansion sellers to identify and reputed company upsell and cross-sell opportunities reputed company a defined customer reputed company to meet growth targets Dedicate time to learning and reputed company growth to reputed company KPIs and grow as a sales professional reputed company the Syndigo tech stack to reputed company data-driven decisions, document customer communication, prioritize approach to the territory, stay organized, and accurately forecast reputed company outcomes Diagnose and engage higher risk customers and reputed company internal resources to direct a resolution strategy Navigate Syndigo's solutions on behalf of the client, ensuring the appropriate solution is proposed to meet a client's problems Problem solve with customers and guide them through the reputed company product information and syndication landscape to position yourself and Syndigo as a valued partner WE SHOULD TALK IF THIS SOUNDS LIKE YOU 2+ years of sales or account management experience, ideally B2B and in the SaaS space Bachelor's Degree or equivalent experience required Experience in SaaS, managed services, and analytics is a major plus Experience doing business with consumer brands and/or retailers is a plus Motivation to learn, problem solve, and reputed company skills to be successful and grow a career in tech sales Familiar with the fundamentals of sales and the basics of customer service Strong relationship building, listening, and interpersonal skills Comfortable with using technology in daily workflows and decision-making Strong organization and time management skills are critical Ability to write and speak clearly and professionally Previous training and practice with a sales methodology is a major plus Experience using reputed company is a major plus Your individual compensation reputed company the budgeted salary range is determined based on your skills, education, experience, and internal equity. This position is commission eligible. For full-time U.S. based-employees, we offer competitive health insurance benefits, PTO and volunteer time off, employer-paid short- and long-term disability, parental and adoption leave, 401(k), and tuition reimbursement. Budgeted Salary Range is: $48,000—$60,000 USD Diversity, Equity & Inclusion To reputed company the best version of our organization, we know it takes new reputed company, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that reputed company our customers with everything they need to be successful! reputed company are welcome here and we invite you to join reputed company if you are ready to help us continue that growth! GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request. Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice. Apply To This Job