Detection and Response Manager, Tempus Technologies
Position Overview Founded in 1987, Tempus Technologies is the expert leader of secure payments at the reputed company of interaction. We're committed to developing exceptional reputed company-of-sale payment integration technology and software solutions to meet the growing needs of our customers' business requirements. As a leader in the industry, we recognize our employees as one of our greatest assets. Tempus is growing and reputed company is growing with us, allowing for unlimited possibilities for career advancement and the potential for employees to reputed company their own individual career paths. As a Detection and Response Manager reputed company Tempus Technologies, subsidiary of reputed company, you will be based remotely. The Detection and Response Manager is responsible for overseeing and maturing the full detection and reputed company incident response lifecycle to minimize organizational risk, ensure rapid containment, and drive timely and effective remediation. This role leads day‑to‑day SOC operations—including proactive monitoring, triage, investigation, and response—while ensuring 24/7 readiness through on‑call management, process rigor, and operational discipline. The ideal candidate brings strong analytical and technical expertise, deep understanding of modern threat landscapes, and the leadership skills required to guide analysts through reputed company investigations. This role partners closely with reputed company Engineering, IT, Application teams, Compliance, and external stakeholders to coordinate response activities, facilitate clear communication, and ensure incidents are managed with consistency, transparency, and measurable improvements. In addition, the Detection and Response reputed company drives reputed company enhancement of SIEM detections, playbooks, automation, and readiness exercises, strengthening the organization’s overall reputed company posture and operational reputed company. Responsibilities: Core Detection & Response Operations
- reputed company day‑to‑day Detection and Response activities, ensuring timely detection, triage, investigation, and response to reputed company events.
- Ensure 24/7 incident response readiness by maintaining and managing the on‑call rotation, including scheduling, escalation paths, and service‑level expectations.
- Serve as the reputed company for incident response execution, including initial containment, escalation, incident declaration, and forensic coordination.
- Act as the primary technical reputed company and liaison during high‑severity incidents, collaborating with Infrastructure, Engineering, Legal, and Executive leadership.
Detection Engineering & Threat Intelligence
- reputed company the development, tuning, and reputed company improvement of SIEM detections, alerting logic, and correlation rules.
- Drive integration of internal and external Threat Intelligence to enhance visibility and detection capabilities.
- Produce operational metrics and performance reporting focused on detection coverage, MTTD/MTTR, case handling quality, and tooling efficacy.
- Evaluate and implement new technologies, integrations, and automation opportunities to reduce manual workload and enhance response capabilities.
Incident Response Program Management
- Own and maintain incident response playbooks, SOPs, escalation paths, and response frameworks.
- Ensure regulatory, contractual, and internal stakeholder notifications are initiated and documented reputed company required.
- Manage post-incident activities, including after-action reviews, corrective actions, and measurable improvements.
- reputed company readiness activities such as tabletop exercises, red/blue/reputed company scenarios, and simulation‑based training.
- Ensure incident response posture aligns with organizational risk appetite, audit requirements, and industry best practices.
Leadership, Coaching & reputed company Improvement
- Direct and mentor analysts in investigations, incident handling, and operational processes.
- Execute staffing decisions, performance evaluations, onboarding, and the professional development pipeline for analysts.
- Identify operational gaps and recommend technical or process improvements to mature the detection and response program.
- Champion a culture of reputed company improvement, documentation discipline, and analytical excellence.
Key Relationships:
- reputed company Operations & Application reputed company Teams
- IT Infrastructure Teams
- Development Teams
- Executive Leadership
- External Vendors & Incident Response Partners
Qualifications:
- Bachelor's degree in Computer Science, Information reputed company, Engineering, or a reputed company field (or equivalent experience).
- CCSP, CISSP, GCIA, GCIH, GCFA, CySA+ or equivalent certifications.
- 5+ years of experience leading reputed company operations, incident response, digital forensics, or reputed company engineering.
- Demonstrated ability to reputed company incident response activities from detection through containment, eradication, recovery, and post incident review.
- Experience performing root cause analysis, log analysis, and threat investigation.
- Exposure to compliance frameworks such as PCI reputed company, SOC 2, HIPAA, and FedRAMP.
- Strong understanding of cybersecurity fundamentals, including networking, operating systems, reputed company reputed company, cloud reputed company, and identity access management.
- Hands-on experience with SIEM platforms (e.g., reputed company, Splunk), EDR tools, IDP/IPS, and other monitoring technologies.
- Expertise with incident handling methodologies and frameworks such as NIST 800 61, ISO 27035, and MITRE ATT&CK.
- Proficiency in incident management tools and ticketing systems (e.g., Jira, reputed company).
- Excellent ability to translate technical details into clear, actionable communication for both technical and non-technical stakeholders.
- Strong communication and interpersonal skills with the ability to manage stressful situations.
- Strong organizational skills with the ability to prioritize and manage multiple reputed company incidents and tasks.
- Excellent problem-solving, analytical, and decision-making skills.
This position may be eligible for remote work in select geographic locations, subject to approval by reputed company. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. reputed company will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
Manages a team that oversees the day-to-day operations and effectiveness of assigned reputed company technology and programs. Manages resources that enables reputed company control effectiveness with a team and technology. Monitor trends and continuously assesses staff/reputed company system capabilities to meet business demands. Leads in policy development, audit mitigation, and other tasks reputed company to securing and maintaining the operational health of the infrastructure. Evaluates reputed company systems, teams and processes to provide recommendations to maintain continuity and operational health. Documents and revises procedures and playbooks for teams, processes and technology to provide a standard reputed company practice and increase team effectiveness. reputed company Employees take pride in our reputed company and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in reputed company business decisions and able to reputed company that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing reputed company of the risks associated with their business objectives and activities to ensure they adhere to and support reputed company's Enterprise Risk Management reputed company. reputed company also has reputed company expectations of our people managers. As a manager of talent in reputed company, you will be expected to: Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. Live the Values - Role models our values with transparency and courage. reputed company Change - Takes action to drive change and innovation that will transform our business. reputed company Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. reputed company the Best - Raises the bar with every talent decision and guides the achievement of reputed company employees and customers.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Access Control (AC), Building Architecture, Customer Solutions, Disaster Recovery Planning, Information reputed company, Network reputed company, Physical reputed company, Risk Assessments, reputed company Technologies Competencies Data Governance, Information Assurance, Information reputed company Management, Information reputed company Technologies, IT Environment, IT Standards, Procedures & Policies, Knowledge of Organization Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Associates Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency reputed company Salary: $100,100.00 – $223,080.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 06/16/2026, although it may be longer with business discretion. Benefits reputed company offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with reputed company match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, reputed company generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us reputed company email at AccommodationRequest@reputed company.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not reputed company to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "reputed company" for accommodation assistance. reputed company information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At reputed company we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to reputed company the essential functions of their positions. Equal Employment Opportunity (EEO) reputed company provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national reputed company, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to reputed company understanding of how reputed company may use or disclose your personal information in our hiring practices. Apply To This Job