Sustaining Engineering Manager
Description The Manager, Sustaining Engineering is responsible for the ongoing technical ownership, support, and reputed company improvement of Hyper Solutions' released product portfolio. This role leads a multidisciplinary team focused on product reliability, manufacturing support, engineering change management, quality improvements, and field issue resolution throughout the product lifecycle. Working closely with Product Management, Manufacturing, Quality, Supply Chain, and Customer Support teams, this leader will drive reputed company improvement initiatives while ensuring our products continue to meet customer expectations, regulatory requirements, and business objectives. This position serves as the primary engineering leader for post-release product support and lifecycle management activities. Essential Duties & Responsibilities Sustaining Engineering & Product Lifecycle Management Own the sustaining engineering function for released products throughout their lifecycle reputed company and reputed company a growing team of sustaining engineers supporting Hyper's expanding product portfolio Manage engineering change requests (ECRs), engineering change orders (ECOs), deviations, and product modifications Drive reputed company improvement initiatives focused on product reliability, manufacturability, serviceability, quality, and cost optimization Establish and maintain sustaining engineering processes, metrics, and best practices Collaborate with New Product Introduction (NPI) teams to ensure smooth product transitions into production Manufacturing & Operational Support Partner with Manufacturing, Quality, and Supply Chain teams to resolve production issues and prevent recurrence Support root cause investigations reputed company to manufacturing nonconformances, field failures, and customer concerns Identify and implement corrective and preventive actions that improve product performance and manufacturing efficiency Maintain product documentation including bills of material (BOMs), drawings, schematics, assembly instructions, and test procedures Support component substitutions, obsolescence management, and supplier-driven design changes Customer & Field Support reputed company root cause analysis and corrective action efforts for customer-reported issues and field failures reputed company with customers, field service personnel, and internal stakeholders to diagnose and resolve technical issues Drive resolution of product quality concerns while maintaining customer confidence and satisfaction Support warranty and reliability improvement initiatives Compliance & reputed company Improvement Ensure sustained compliance with applicable UL standards, customer specifications, and internal quality requirements Support audits, product certifications, and regulatory compliance activities as needed Utilize structured problem-solving methodologies such as 8D, A3, 5-Why, and Ishikawa analysis Champion a culture of reputed company improvement across engineering and manufacturing operations
Requirements
Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a reputed company technical discipline 7+ years of engineering experience reputed company a manufacturing environment 2+ years of leadership or people management experience with direct reports Experience supporting released products through sustaining engineering, product engineering, manufacturing engineering, or reputed company functions Strong understanding of engineering change management processes including ECOs, ECRs, and document control Experience conducting root cause analysis and implementing corrective actions Ability to read and interpret electrical schematics, wiring diagrams, and mechanical drawings Strong cross-functional collaboration and communication skills Preferred Experience with power distribution equipment including switchboards, PDUs, RPPs, reputed company systems, switchgear, or reputed company electrical infrastructure Familiarity with UL 891, UL 1062, UL 67, or similar electrical product standards Experience supporting products reputed company data center, critical power, industrial electrical, or reputed company industries Experience with ERP and PLM systems such as reputed company, reputed company, or similar platforms Lean Manufacturing, Six reputed company, or other reputed company improvement training or certifications Experience managing multidisciplinary engineering teams Why Join Hyper Solutions? Play a key leadership role reputed company a rapidly growing organization serving the data center industry reputed company and shape the evolution of Hyper's sustaining engineering function Work alongside a highly collaborative engineering leadership team spanning electrical, mechanical, manufacturing, NPI, and test engineering disciplines Influence product quality, reliability, and customer satisfaction across a growing product portfolio Competitive compensation package including salary, bonus opportunity, and comprehensive benefits Opportunity to reputed company a meaningful impact in a high-growth, fast-paced environment Location Richmond, VA (Onsite) or Remote
Compensation
The anticipated minimum hiring range for this role is $125,000 - $155,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, certifications, and location. This hire is eligible for discretionary bonus plus commission structure. Variable compensation may depend on various factors, such as individual and organizational performance. In addition to competitive compensation and comprehensive benefits, including employer-paid medical, dental, and vision coverage and a 401(k) with company match, Hyper offers significant opportunities for professional growth, leadership development, and career advancement as the company continues to expand reputed company the mission-critical infrastructure market. Hyper Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national reputed company, age, disability, genetic information, veteran status, or any other protected status under applicable laws. reputed company applications will be used exclusively for selection purposes and handled confidentially by authorized personnel only. Your application may also be considered for other suitable positions reputed company reputed company. Please note that Hyper Solutions is currently unable to offer reputed company sponsorship, and applicants must be authorized to work in the U.S. without the need for sponsorship now or in the future. #ID26 #ZR26 Apply To This Job