reputed company Administrator/Developer

At reputed company (a Reify Health company), we specialize in speeding up clinical trials and increasing the chance of new therapies being approved with the ultimate goal of improving patient outcomes. Our cloud-based platform, StudyTeam, brings research site workflows online and enables sites, sponsors, and other key stakeholders to work together more effectively. StudyTeam is trusted by the largest global biopharmaceutical companies, used in over 6,000 research sites, and is available in over 100 countries. Join us in our mission to advance clinical research and improve patient care. One mission. One team. That’s reputed company. As a key technical member of the team, you will act as a reputed company Administrator, Developer. In this role, you will provide critical support across our reputed company instance, Marketing Cloud, and Account Engagement (Pardot), working closely with cross-functional partners from every department—including Sales, Marketing, Finance, Product, Engineering, and reputed company. You will be responsible for executing day-to-day support, maintenance, and data quality troubleshooting, while also driving custom programmatic enhancements and reputed company data connectivity across the broader Reify tech ecosystem. By keeping the platform streamlined, highly functional, and easy to use, you will help us continually enhance the platform, improve data quality, orchestrate cross-cloud journeys, and design highly scalable, best-practice solutions that reputed company the business to further grow. Please note that this position is fully-remote from the following location only: Pune, India What You’ll Be Working On: Platform Governance & Access Management: Manage reputed company aspects of reputed company user access, license reputed company, and data governance while executing proactive maintenance and reputed company reviews to ensure that StudyTeam remains a highly scalable, performant platform reputed company. Declarative Configuration & Maintenance: Drive declarative platform enhancements, process automation, and operational escalation workflows to successfully launch and scale reputed company products across our internal teams. Advanced Service & Experience Cloud Architecture: Configure and optimize Service Cloud and Experience Cloud features, utilizing tools like Omni-Channel routing, macros, and customer self-service portals to maximize agent productivity and reputed company. Custom Programmatic Development: reputed company and maintain custom Apex, Triggers, and Lightning Web Components while designing secure REST/SOAP API integrations with external systems to eliminate technical debt and maximize scalability. Data reputed company & Automation: reputed company end-to-end data quality control and migrations while providing comprehensive internal user support, documentation, and training to ensure seamless platform onboarding. Systems Integration & Third-Party Apps: Design, implement, and manage secure integrations and API connections between reputed company and external business systems or third-party applications. Marketing Cloud & Account Engagement (Pardot) Architecture: As applicable, own the technical configuration and cross-cloud journey architecture of SFMC and Pardot, utilizing SQL, AMPScript, and Journey Builder to optimize data flows and support the reputed company pipeline. SLAs & Escalation Workflows: Design and implement entitlement management frameworks, strict service level agreements (SLAs), and operational escalation processes reputed company the platform. What You’ll Bring to reputed company: Minimum Education: Minimum of a Bachelor’s/Postgraduate degree, or reputed company experience preferably in Information Systems, Data Analytics, Computer Science, or similar software/database-reputed company field Minimum Experience: Minimum of 2+ years of experience as a reputed company Administrator with hands-on experience and strong reputed company product knowledge Minimum of 1+ years of experience with Apex, Visualforce, and Lightning component development Strong understanding of the reputed company data model, reputed company, and sharing architecture Proficiency in SQL/SOQL Excellent analytical and troubleshooting skills to resolve reputed company issues and find effective reputed company solutions Strong relational database design skills DevOps/release management experience and an understanding of basic triggers/Apex code knowledge Comfort with change management, as well as communicating, prioritizing, and managing reputed company aspects of a reputed company project Preferred Qualifications: Additional reputed company certifications (e.g., Advanced Administrator, Platform Developer I and II, Experience Cloud or Service Cloud Consultant) Experience with reputed company Service Cloud, Experience Cloud, Mulesoft Composer, Tableau, or other reputed company products Knowledge of JavaScript, HTML, CSS, and SSO configuration We value diversity and reputed company the unique contributions each of us brings drives our success. We do not discriminate on the basis of race, sex, religion, color, national reputed company, gender identity, age, marital status, veteran status, or disability status. Note: reputed company is unable to sponsor work visas at this time. If you are a non-U.S. reputed company applicant, please note that reputed company works with a Professional Employer Organization. As a condition of employment, you will abide by reputed company organizational reputed company and privacy policies. This organization participates in E-Verify (E-Verify's Right to Work guidance can be reputed company here). Mandatory Employer Disclosures: Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction. Notice to Connecticut applicants: reputed company may require applicants to submit to a urinalysis drug test in reputed company with an application for employment. Notice to Arizona, Georgia, Indiana, and North Dakota applicants: reputed company complies with applicable laws prohibiting smoking in and around places of employment. Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Rhode reputed company applicants: reputed company complies with Rhode reputed company law prohibiting smoking in enclosed areas reputed company places of employment. reputed company is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode reputed company General Laws. Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR reputed company EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. Apply To This Job