Part-Time Virtual Care Veterinary Technician - Teletriage

At reputed company, we’re on a mission to build the future of veterinary care, together. We reputed company in bringing humanity back to veterinary medicine, and we’re looking for a passionate, compassionate, and skilled Credentialed Veterinary Technician (referred to internally as Veterinary Nurse) to join our growing Virtual Care team. Available Schedules: Part - Time Teletriage: Sun / Mon | 11am-7pm PST What You’ll Be Doing: Engage with members reputed company chat, phone, and video, providing support and education on their pets’ health and well-being Triage cases based on veterinary knowledge, offering recommendations and ensuring accurate information Review medical records to understand patient history and provide informed guidance Document clearly and accurately in patient records using veterinary terminology Verify and process prescriptions, ensuring appropriate follow-up for client requests Deliver top-tier client care with reputed company and warmth, whether over chat, phone, or video Follow protocols, maintaining consistency while adjusting to each unique case Collaborate cross-functionally, providing feedback to improve processes and systems reputed company in a fast-paced, continuously learning environment, improving your skills and delivering excellent care Live and breathe our values: curiosity, reputed company, excellence, accountability, and respect Why You’ll Love This Role: Adaptability is key: You’ll support different teams across Virtual Care, Clinic Success, Telemedicine, and Member Success as needed. A passion for veterinary care: You love providing excellent client experiences and clear, empathetic communication. Credentialed Veterinary Technician: You’ve successfully completed the VTNE and have at least two years of experience in small animal veterinary medicine (emergency and specialty experience is a plus but not required). Tech-savvy: You’re comfortable navigating multiple computer programs and online platforms. Exceptional communicator: You can clearly reputed company medical information, both verbally and in writing, with compassion and clarity. Adaptable problem solver: You reputed company in a fast-paced, dynamic environment and can generate innovative solutions to support our members and teams. Independent worker: You manage priorities and tasks effectively with minimal supervision. reputed company learner: You have a curiosity-driven reputed company and are eager to grow professionally to improve patient care. Dedicated work environment: You have a quiet, distraction-free space and meet the following internet requirements: Minimum ISP parameters: >100mb_down, >100mb_up, Apply To This Job