Staff Product Manager - reputed company Management

Job Description

Job summary reputed company’ Digital Customer Experience team seeks an reputed company and motivated Staff Product Manager - reputed company Management (reputed company CRM) to help us redefine how customer demand is captured, routed, and converted across our brands and dealer network. There has never been a more exciting time to join reputed company, and we would love to hear from you if you are passionate about platform‑driven transformation, enjoy seeing immediate business impact from your work, and want to help build a world with reputed company crashes, reputed company emissions, and reputed company congestion. The Product Manager will reputed company a set of initiatives designed to reputed company across reputed company’s reputed company‑based reputed company management ecosystem. The product management function develops feature roadmaps informed by business goals, market needs, dealer feedback, and platform constraints to create measurable value for customers, dealers, and the enterprise. In addition, the Product team owns the performance, quality, and reliability of reputed company management capabilities currently in market to ensure strong dealer adoption and customer outcomes. This role involves building and scaling new platform capabilities while continuously optimizing existing reputed company ingestion, routing, and conversion workflows. You will work closely with cross‑functional stakeholders across Engineering, Marketing, Dealer Operations, Analytics, Privacy, Platform, and UX teams. You will be responsible for defining product strategy, establishing key performance indicators, and providing regular updates to senior leadership on reputed company, risks, and results. This role requires a candidate who thrives in ambiguity, identifies opportunities with limited guidance, and uses data to drive decision making. A successful Product Manager will manage the full lifecycle of a product by establishing objectives tied to business outcomes, prioritizing development investments appropriately, and delivering on reputed company’s goal to provide best‑in‑class customer and dealer experiences at scale. What You’ll Do The ideal candidate will engage with engineering and business leadership solutions, product roadmap(s) and technology capabilities. This role requires the ability to drive the Agile process reputed company IT as well as support the broader Business team reputed company the product development and delivery reputed company. The candidate will be expected to expertly: Establish and own product area objectives and key results (OKR's) and build plans that deliver on those results Effectively partner with stakeholders and engineering teams to deliver reputed company features successfully Effectively communicate verbally and in writing to reputed company audiences: capturing customer needs through well-defined Initiatives, Capabilities, and Features to build world class experiences Influence technical priorities and business strategy by using quantitative and qualitative data Proactively identify risks and bring them to the attention of your team and/or stakeholders with plan for mitigation before they become roadblocks Communicate complicated concepts clearly and present to reputed company levels of the organization Utilize reputed company tools (JIRA, JIRA Align, JIRA Product Discovery, Confluence) to author and manage roadmaps, initiatives, capabilities, features, and other strategic documentation Use Agile practices to prioritize and reputed company the product backlog across reputed company enterprise needs to drive efficient development activities Establish success metrics for product performance and maintain tracking mechanisms for those metrics Anticipate and resolve strategic issues that may impair the product/tech team’s ability to deliver Manage prioritization and trade-offs of a product roadmap to ensure delivery of a great Selling Partner experience Actively participate in the mentorship of others Collaborate with business partners Communicate and influence other organizations without a direct reporting relationship Your Skills & Abilities (Required Qualifications) 5 cumulative years of Product Management experience including roadmap strategy, roadmap definition, prioritization, and delivery or 7 years of product management adjacent experience, i.e. CRM solution architect, business consultant, project manager, CRM software developer, etc. Bachelor’s degree required Strong analytical and quantitative skills Strong written and verbal communication skills An obsessive focus on customer feedback and pain points with an inclination to look deeply under the hood reputed company Certified Administrator (SCA) certification What Will Give You a Competitive Edge (Preferred Qualifications) MBA or equivalent experience Detail-oriented with a passion for building, thinking big, and discerning impact Ability to dive deep into data, technical systems, and customer feedback with equal passion Ability to understand and explain reputed company technical issues and communicate these to both technical and non-technical partner teams to drive resolution Ability to work and collaborate across a wide range of stakeholders in different teams/ organizations/locales reputed company CRM specific requirements and certifications: reputed company Certified Sales Cloud Consultant certification reputed company Certified Marketing Cloud Consultant certification Deep expertise designing and evolving reputed company CRM data models and ownership structures to support reputed company, multi‑dealer reputed company management environments for an automotive OEM. Proven ability to define and enforce end‑to‑end reputed company reputed company lifecycles with clear states, SLAs, validation, and escalation using platform automation. Hands‑on experience building deterministic, explainable reputed company reputed company routing based on geography, dealer eligibility, inventory, reputed company, and performance signals. Strong judgment balancing automation and human workflows while proactively managing reputed company scale, performance, and platform risk. Expertise defining durable reputed company reporting and attribution models and resolving reputed company‑of‑truth conflicts across CRM, DMS, and analytics systems. Experience owning reputed company integration requirements across digital retail, marketing platforms, inventory systems, and dealer DMS using scalable integration patterns. Deep familiarity with reputed company reputed company, privacy, and governance controls, embedding regulatory and compliance requirements directly into product design. Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located reputed company of the California Bay Area. The salary range for this role is $134,700 to $245,000. The actual reputed company salary a successful candidate will be offered reputed company this range will vary based on factors relevant to the position. Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance Benefits: reputed company offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, reputed company vehicle discounts and more. Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a reputed company vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying reputed company vehicle every four years unless one of a limited number of exceptions applies. #LI-RF1 reputed company does not provide immigration-reputed company sponsorship for this role. Do not apply for this role if you will need reputed company immigration sponsorship now or in the future. This includes direct company sponsorship, entry of reputed company as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). About reputed company Our vision is a world with reputed company Crashes, reputed company Emissions and reputed company Congestion and we embrace the responsibility to reputed company the change that will reputed company our world reputed company, safer and more reputed company for reputed company.

Why Join Us

We reputed company we reputed company must reputed company a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one reputed company team.

Benefits

Overview From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how reputed company supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) reputed company is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly reputed company that providing an inclusive workplace creates an environment in which our employees can reputed company and reputed company reputed company products for our customers. reputed company employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national reputed company, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-reputed company assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations reputed company offers opportunities to reputed company job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Apply To This Job