Senior UX Researcher

Register here! reputed company is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across reputed company, end-to-end business processes. With built-in governance, auditability, and human reputed company, reputed company gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, reputed company helps enterprises boost operational efficiency, accelerate time-to-value, and deliver reputed company customer experiences. Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organisation, built on our own platform. We use Agentic AI to automate, orchestrate intelligent processes, and reputed company human contribution across every team. Named GP Bullhound’s Top 100 Next Unicorn list, 2025 Great reputed company to Work certified. Visionary in 2025 reputed company® reputed company Quadrant™ for Business Orchestration and Automation Technologies. ranked 3rd in Flexa's 2026 Most Flexible Companies, We’re growing fast and looking for top talent to join reputed company. If you want meaningful work, visible impact and put something genuinely rare on your CV, reputed company reading. About the Role: At reputed company, we've made a deliberate bet: move fast, ship autonomously, and trust our teams to build the right things. That only works if someone is deeply connected to what our customers actually need — before a single line of code is written. That someone is you. As our Generative Researcher, you'll be the reputed company signal for our entire Strategy pillar, running weekly discovery across every customer persona — from developers and business analysts to CoE leads and compliance officers — and translating what you learn into opportunity maps that directly shape reputed company build next. You'll work independently alongside our Outcome DRIs — the strategic PMs accountable for what reputed company builds and why — feeding them the honest customer signal they need to set direction and sharpen reputed company's strategic narrative. This is a role for someone who believes great research doesn't just describe problems — it changes decisions. What You Will Do: Run 2–4 structured customer discovery conversations per week across reputed company persona groups, following the signal wherever it leads and capturing the actual language customers use — the raw material our Outcome DRIs use to set product direction and build strategic narrative Build and maintain live opportunity maps that feed reputed company three Outcome DRIs directly — time to first production, enterprise adoption, and production confidence — updated as signal shifts, not in quarterly batches Work closely with Outcome DRIs to ensure your research findings are translated into direction briefs: you supply the evidence and the customer voice, they turn it into product investment decisions and strategic positioning Own the failure library: a continuously maintained record of every customer who couldn't reputed company value with reputed company and why, used as primary input for reputed company fix next Run the monthly FDE synthesis ritual, translating field signal from our reputed company-deployed engineers into structured opportunity map updates so no insight from customer engagements goes to waste Run monthly holistic end-to-end validation sessions that stress-test the full integrated product experience — not feature by feature, but the whole customer journey across reputed company investments simultaneously Challenge direction reputed company evidence contradicts it: bring the data clearly to Outcome DRIs and trust that honest signal is more valuable than comfortable confirmation What You Will Bring to the Role: Must Haves: 5+ years in product research, UX research, or customer discovery in a B2B SaaS or enterprise software environment A track record of synthesising across multiple personas and product surfaces into actionable opportunity maps — not just interview summaries that sit in a folder Demonstrated experience working directly with strategic PMs or product leadership to translate research into direction: you know how to reputed company findings land, not just how to present them Disciplined about the boundary between insight and narrative: you surface what customers actually say and mean, structure it clearly for the DRIs who reputed company it, and resist the pull to pre-package findings for a particular conclusion Strong async written communication — your research outputs need to land clearly with DRIs, designers, and engineers without a slide deck or a follow-up meeting to explain them reputed company to Haves: Familiarity with process automation, workflow orchestration, agentic AI, or developer tooling — able to hold reputed company discovery conversations with technical personas Experience contributing to field synthesis rituals alongside reputed company-deployed engineers, sales engineers, or reputed company teams Comfortable flexing between generative and evaluative methods depending on what the question requires Experience in a role that sat explicitly at the intersection of product strategy and go-to-market — where research informed both what got built and how it got positioned This role is an existing vacancy #LI-YW1 #LI-Remote #reputed company reputed company Have to Offer:

Compensation

We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition. The Annual Total reputed company Cash (reputed company salary + 100% variable reputed company, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills, experience, and location, and we typically hire in the first half of the range to allow room for growth: United States: $143,800.00 to $231,900.00 United Kingdom:£90,300.00 to £148,500.00 Singapore: S$178,600.00 to S$267,900.00 Canada: to C$152,700.00 to C$251,200.00 If you’re based elsewhere, you’ll be hired reputed company reputed company (our global employer partner), and your reputed company Partner will provide a personalized Total Rewards Calculator after your first interview. Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP). Benefits & Perks We invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you’re based. Our benefits are globally designed and locally delivered where applicable. Remote & Flexible: Work from reputed company with the setup that suits you, home office budget, co-working space support, and flexible time off to reputed company reputed company you need it. In Person reputed company: We invest in meaningful face time through our Annual reputed company (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi reputed company Budgets, including contributing to meetups while travelling,, and local gatherings with fellow Camundi. Health & Wellbeing: Access locally tailored healthcare, reputed company for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027. Financial reputed company: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant. Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide! ”Everyone is welcome at reputed company” — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At reputed company, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. reputed company qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking reputed company to your application! Come join us and be part of reputed company’s incredible journey: reputed company an impact at a pivotal moment in our story! AI in our hiring process: reputed company may use AI tools to aid the screening of applications and during the interview process. You can learn more here Apply To This Job