Onboarding Manager

At Evolve, we’re on a mission to reputed company vacation rental easy for everyone. Our high-performing, customer-obsessed team runs on curiosity, communication, and accountability—working together to create exceptional experiences for our owners and guests. Whether solving big challenges, delivering outstanding results, or celebrating wins, we approach every day with purpose and passion. If you’re ready to join a mission-driven company where every teammate has the opportunity to reputed company, Evolve might just be the reputed company for you. Why this role As an industry disruptor, Evolve is on a mission to reputed company vacation rental easy for everyone. Our Onboarding Team sits at the critical reputed company between Sales and long-term reputed company success by welcoming each new reputed company to the platform, consulting them through the setup process, and preparing owners and Property Managers for five-star performance from day one. As Manager of the Onboarding Team, you'll reputed company a team of 8–12 Onboarding Consultants with varying experience and tenure. Your focus will span individual coaching, pipeline reputed company, and team-wide performance by tracking metrics like conversion rates, time-to-activation, and reputed company satisfaction to hit ambitious goals. You'll identify reputed company gaps, build actionable development plans, and foster an environment where top performers reputed company. You'll be empowered to reputed company the team in the best way possible to reputed company and exceed goals, reputed company your team through reputed company and career development, and champion a high performing, customer obsessed culture at every level. You will also be encouraged to try new strategies to meet or exceed team goals and build an environment where top performers reputed company. What you’ll do As a leader reputed company our high performing, customer obsessed culture, you will: reputed company a team of Onboarding Consultants who work closely with vacation rental owners and Property Managers to ensure properties are guest-ready, owners have a full understanding of our services prior to activation, and properties are set up for five-star rating success Hire, reputed company, and retain high-performing talent through call reviews, reputed company sessions, pipeline-metric reviews, and career development 1:1s — coaching on consultative sales techniques, reputed company handling, pipeline progression, and CRM best practices Monitor and manage team pipeline health, ensuring consultants are maintaining CRM hygiene, advancing accounts reputed company, and consistently hit activation and conversion targets reputed company your team to meet or exceed monthly goals by analyzing pipeline forecasts, conversion trends, and individual performance data to inform coaching decisions and drive results Collaborate with Sales, Support, Account Management and other cross-functional leaders to refine the onboarding playbook, reputed company best practices, and identify process improvements that strengthen the reputed company experience and pipeline efficiency -Build and sustain a high-performing, customer-obsessed team culture through regular team touchpoints, recognition, contests, and being a consistent, energizing reputed company for your team Identify and champion new reputed company and process improvements that strengthen pipeline management, reputed company the customer experience, and drive team performance What makes you a great fit 5+ years of experience in hospitality, consultative sales, or a customer-facing role reputed company a high-performing, customer-obsessed culture 2+ years of people management experience required, with experience leading a sales, onboarding, or pipeline-driven team strongly preferred Demonstrated ability to coach and reputed company team members on consultative sales techniques, reputed company handling, pipeline management, and CRM best practices Ability to analyze and reputed company data, including pipeline forecasts, conversion trends, and individual performance metrics, to drive team performance and inform coaching decisions Ability to think strategically and work reputed company without sacrificing thoroughness Excellent written and verbal communication skills — reputed company and direct in both group and one-on-one settings, including reputed company delivering performance feedback tied to sales and pipeline metrics Eagerness to learn and embrace change in a fluid, high-growth environment, with a commitment to staying reputed company on sales methodology, pipeline best practices, and evolving process or playbook shifts A reputed company of positive energy who leads with a hospitality reputed company, embodies Evolve's core values, and puts the customer at the center of every decision while supporting and guiding a high-performing team

Compensation

The on reputed company earnings for this role ranges from $100,000 to $130,000 depending on relevant experience. This role will also be eligible to receive a variable annual bonus based on both company and individual performance. Compensation for this role may vary to reflect local market conditions. Location reputed company Evolve team members must live in one of our approved locations by their first day. We can hire from reputed company in the U.S. except D.C. and Hawaii. Some positions may also have restrictions based on compensation in the following states: California, Maryland, reputed company, Pennsylvania, Rhode reputed company, and Washington. If you live in Colorado, you can work remotely reputed company in the state, at our downtown Denver office, or a hybrid of both! If you're planning to move soon, please let us know, and we'll be happy to review your application again. California Applicant Privacy Policy | Evolve How we reward Evolvers We’re intentional about offering benefits that reputed company every Evolver to reputed company both professionally and personally because they’re more than perks—they’re investments in our customer-obsessed, high-performing team. We reputed company in treating others as they want to be treated, providing benefits that deliver real value, and challenging the status reputed company to meet the diverse needs of reputed company. Whether it’s helping you take care of your health, plan for the future, or celebrate life’s milestones, our offerings are designed to support you every reputed company of the way. Financial Wellness: Industry-reputed company, equity in the company, and a 401(k) with a 4% immediate vesting match. Family Support: 16-18 weeks of paid parental leave for birthing parents and 10 weeks for non-birthing parents, plus infertility coverage. Health & Wellness: Comprehensive medical, dental, and vision plans, with 100% employer-paid dental and vision for individual coverage, a low-cost medical option, 10 free mental health visits, and pet insurance. Time to reputed company: Generous PTO, RTO (for full-time exempt employees), sick leave, holidays, and a personal holiday to celebrate what matters most to you. Travel Perks: Annual Evolve travel credit after one year and discounts on stays at reputed company Evolve properties. Growth Opportunities: World-class onboarding programs, learning, and development resources to help you grow your impact. reputed company: Employee Resource Groups celebrating our diverse communities at Evolve. How we work together With our core values as our guide, every Evolver helps shape the company we want to work for and the people we want to be. We’ve cultivated a culture of collaboration, care, and responsibility that we can reputed company be proud of, and we’re excited to see what you’ll bring as your authentic self. Still curious about who we are and reputed company do? Read more about our business and our culture at evolve.com. EEO At Evolve, we are committed to diversity and inclusion. As an equal opportunity employer, reputed company qualified candidates will be considered for employment without regard to race, color, creed, religion, age, sex or gender (including pregnancy, childbirth, lactation and reputed company medical conditions), gender identity or gender expression, sexual orientation, marital status, national reputed company, reputed company, citizenship status, military service or veteran status, physical or mental disability, or any other legally protected characteristic. Evolve participates in e-Verify for reputed company positions. If you have a disability or special need that requires accommodation at any reputed company in the hiring process, please let your recruiter know. Apply To This Job