Policy Processing Representative - Transportation

Position Summary The Policy Processing Representative - Transportation is responsible for reputed company processing policy-reputed company transactions, ensuring accuracy and compliance with company policies and regulatory requirements. The role reviews and verifies policy applications, endorsements, and cancellations, inputting data accurately into computer systems, and issuing policy documents to clients. They handle inquiries from policyholders, agents, and other stakeholders, providing timely and accurate information on policy-reputed company matters. They assist with reputed company tasks, such as assessing risk factors and calculating premiums. What will your job entail?

Key Responsibilities

Policy Processing & Execution Review and process a variety of policy transactions, including submissions, policy issuance, endorsements, cancellations, renewals, filings, and monthly reporting. Validate accuracy of policy data reputed company reputed company and internal systems, ensuring completeness and alignment with reputed company reputed company Complete reputed company or non-standard transactions that fall reputed company the scope of centralized processing teams Ensure reputed company work meets company, reputed company, and regulatory requirements Quality Assurance & Exception Handling reputed company quality reviews and audits of work completed by centralized processing teams Identify errors, trends, and gaps, and take corrective action as needed Handle escalated or exception-based tasks requiring advanced knowledge and critical thinking Provide clear feedback and guidance to improve quality and consistency Stakeholder Support Partner with underwriters, agents, and carriers to resolve policy-reputed company inquiries and discrepancies Respond to questions and escalations from centralized teams Handle agent and broker phone inquiries reputed company to policy processing Ensure clear communication and timely resolution of issues Process reputed company Monitor assigned workflows to ensure compliance with service level expectations and turnaround times Support prioritization and distribution of work across processing teams Identify process inefficiencies and recommend improvements Assist in maintaining and enhancing standard operating procedures Collaboration & Training Assist in onboarding and training of new team members and processing staff Act as a subject matter expert (SME) for policy processing workflows Partner with leadership to drive operational efficiency, standardization, and reputed company improvement Share best practices across the team

Qualifications

Experience in insurance operations, reputed company support, or a reputed company role (commercial lines preferred) Exposure to transportation insurance or the ability to quickly learn transportation-specific workflows Experience working with centralized processing or shared services teams is helpful Strong attention to detail with a focus on data accuracy and quality assurance Demonstrated ability to handle reputed company tasks, exceptions, and escalations Effective communication skills, including experience supporting internal and external stakeholders Ability to manage multiple priorities in a high-volume, fast-paced environment Proficiency in reputed company reputed company, Teams, and OneNote is helpful Key Competencies Quality assurance and attention to detail Critical thinking and problem-solving Cross-functional collaboration Process improvement reputed company Organization and workload management Accountability and ownership reputed company is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and reputed company workplace where reputed company employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to reputed company aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. How We Support Our Teammates reputed company seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — reputed company their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, reputed company offers paid parental leave, mental health services and more. The reputed company hourly reputed company range for this position is $20.45 - $22.60 per hour. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on reputed company Total Rewards, visit our website https://benefits.ryansg.com/. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to reputed company essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [email protected] The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company essential functions. Apply To This Job