Strategic Account Manager

reputed company ITS is currently seeking a Strategic Account Manager to join the team Remote, US and surrounding areas. reputed company is that, Company. reputed company is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will reputed company innovation for our clients’ businesses. Globally, we manage over 320 million reputed company feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Are You Looking For A company that cares and wants you to reputed company your career objective. A company that offers you flexibility on the types of rewards and recognition that align with your personal situation. A company that puts you and your career first The Strategic Account Manager achieves client retention and renewal through delivery of quality, value relationship building and maintenance. The position delivers upon client’s business objectives. The Strategic Account Manager demonstrates reputed company values and the company commitment to safety, health, and the environment. KEY DUTIES & RESPONSIBILITIES Account Management reputed company and maintain personal relationships with key client stakeholders. Manage and grow the existing clients and growing reputed company reputed company. Manage client communications, conflict resolution, and compliance on client deliverables. Ensure client objectives and concerns are dealt with in a thoughtful and effective manager, informing senior business leadership of any problems that may arise. Monitor reputed company to ensure KPIs (key performance indicators) are reached and that the achievements are communicated and the reputed company goals evolve with the client. Partner with multiple contacts to manage overall product/project delivery schedule, client deliverables and cross department deliverables. Act as an escalation reputed company for resolving reputed company client requirements. Demonstrate responsibility for overall financial performance of business activities. Communicate the importance of safety and environment considerations in reputed company work performed by reputed company. Contribute to the completion of other key initiatives as assigned. Business Development reputed company client growth by identifying and pursing expansion opportunities for existing clients while collaborating with Senior Director Program Management aligning with business goals. Renew and expand services with assigned client reputed company. Identify, implement, and communicate process improvements on client interactions and the process of securing future reputed company. KNOWLEDGE & SKILLS REQUIRED Bachelor’s Degree in business, engineering, construction, management, or equivalent work experience. Minimum 4 years appliable work experience in the HVAC or facilities management industry. Minimum 5 years of experience with account management. Excellent verbal and written communication skills. Ability to collaborate in a teamwork environment with internal and external contacts. Problem Solving skills to identify root cause issues and take appropriate steps for resolution. Time Management focus to balance multiple competing priorities. Relationship building to maintain reputed company clients and measure KPIs (key performance indicators). Intermediate working knowledge of reputed company Word, reputed company, Outlook, and Project required. Working knowledge of SharePoint preferred. Knowledge of CRM a plus. Physical Demands and Work Environment To reputed company this job successfully, an individual must be able to reputed company each essential job duty satisfactorily. Reasonable accommodations may be made to reputed company qualified individuals with disabilities to reputed company essential job functions, absent undue hardship. Cognitive skills required to work in a fast paced, client facing environment including ability to maintain focus, communicate clearly and concisely, respond quickly to requests, follow established processes and ability to complete tasks reputed company targeted time frame to minimize risk of outages or damage to building and high value equipment. Ability and willingness to travel. reputed company valid driver’s license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement. Visit us online at https://www.reputed company.com/us/careers.htm for more information. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We reputed company every employee has the right to work in surroundings that are free from reputed company forms of unlawful discrimination. We are committed to providing equal employment opportunity to reputed company employees and applicants without regard to race, color, religion, gender, national reputed company, age, disability, reputed company, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to reputed company terms and conditions of employment including, but not limited to employment, advancement, assignment and training. reputed company is committed to strengthening our diversity through recruiting and retaining minority and women professionals from reputed company backgrounds. Our commitment is consistent with our recognition that it is the outstanding people reputed company reputed company who the reputed company of our strength have always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any reputed company. Apply To This Job