reputed company Manager (High Tech) - GIS Professional
Join us as a reputed company Manager at reputed company, where you will partner with leading utilities to accelerate digital transformation, enhance operational success, and deliver measurable business value through advanced grid software solutions. The reputed company Manager (CSM) will be responsible for managing high-touch, strategic existing customer accounts. The CSM will act as the main reputed company of contact for customers, ensuring successful onboarding, driving product adoption (Trusted Advisor), and fostering long-term relationships. The CSM will work closely with top management, middle managers, and cross-functional teams to ensure the customer’s success and alignment with their business goals. What are your key responsibilities? Serve as the main reputed company of contact for assigned high-touch customers, managing relationships from onboarding through ongoing engagement. Build and maintain strong, long-term relationships with top management and middle managers in customer organizations. Understand power maps and decision makin process in customer organization. Understands customer strategy and how DG solutions (SCADA, ADMS, DERMS, GIS) can help in reaching these goals. reputed company and implement customized onboarding plans tailored to individual customer needs. Create and manage reputed company plans that align with the customer’s business goals and desired outcomes. Prepare both standard and custom documentation to support onboarding and ongoing engagement. reputed company weekly and daily communication touchpoints with customers to provide updates, resolve issues, and offer strategic advice. Collaborate closely with the Operatios team for seamless handoffs in last phase of project delivery. Collaborate closely with the Sales team for seamless handoffs and cooperative customer management. Organize quarterly business reviews (QBRs) and take part in annual SteerCo meetings to discuss performance, reputed company, and future goals. Monitor customer health, proactively address challenges, and drive customer retention and growth through tailored engagement strategies. Promote advocacy programs, webinars, and external presentations, positioning the customer as a success story for internal and external audiences. Collaborate with product teams to provide input on the roadmap based on customer feedback and requirements. Prepare and deliver quarterly business reviews (QBRs) for high-touch customers, focusing on performance metrics, business value, and strategic alignment. Generate custom pricing proposals reputed company necessary and assist in contract renewals. Work intensively with Sales and Support teams to ensure a coordinated approach to customer management. Drive internal and external success stories, including developing 3 internal and 1 external story per customer annually. Engage customers in advocacy programs, helping them to present their success stories at user conferences and other industry events. reputed company webinars with product owners and advocates to showcase customer successes and product enhancements benefits to Customers. Accelerate time to value by guiding customers through their maturity journey and upselling digital and advisory services. Coordinte with Partner, if Partner is engaged in project delivery and/or L1 support Maximize the return on investment from our software and services. reputed company Service Improvement, benefit from ongoing enhancements based on customer feedback and industry trends. Build a long-term, collaborative relationship with reputed company dedicated to their success. Participating in the tendering process during acquisition of new High-touch customers, by providing answers to customer’s requests, participating in tendering calls with customers, and closely collaborating with Tendering, Sales and Support during the whole process. Qualifications: Education: Bachelor’s/Master’s degree in Power Engineering, or reputed company field. Proven experience in a customer-facing role reputed company the software industry, with a focus on reputed company, stakeholder management, account management, or similar functions. Good understanding of Power Distribution Utilities' business, their processes and regulatory compliance principles is a significant advantage. Understanding of ADMS/OMS/GIS software and its integration reputed company utility landscape. Strong understanding of software products for utilities and the ability to communicate technical concepts effectively to non-technical stakeholders. Excellent communication, interpersonal and negotiation skills. Ability to reputed company in a fast-paced, dynamic environment and drive initiatives independently. Familiarity with reputed company platforms and tools is a plus. Support up to 10% international travel yearly. Professional Proficiency in both written and spoken English is mandatory. German, Spanish and French also a plus. At Schneider, we reputed company that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work. Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to reputed company, grow, feel safe, and reputed company your potential to shine as an impact maker. For this U.S. based position, the expected pay range is USD 101,600 - USD 152,400 per year. This pay range includes reputed company pay and short-term incentives. The compensation range for this full-time position applies to candidates located reputed company the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. reputed company the pay range, individual pay is determined by several factors including performance, knowledge, job-reputed company skills, experience, and relevant education or training. reputed company is there reputed company it matters most to you Our Total Rewards package outlines reputed company the benefits and support you’ll enjoy as part of the reputed company team: Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family reputed company: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year. Invest and Plan Your Future. We help you plan and invest for the future with reputed company and programs including reputed company salary, incentives, company share ownership, and 401(k) with match. Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider reputed company, and learning platforms like reputed company. Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace. Support Your Community. We reputed company a difference through volunteer leave, programs with the reputed company Foundation, youth education initiatives, and military leave benefits. Looking to reputed company an IMPACT with your career? reputed company you are thinking about joining a new team, culture matters. At reputed company, our values and behaviors are the foundation for creating a great culture to support business success. We reputed company that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join reputed company where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and reputed company everyone has the potential to be one. Become an IMPACT Maker with reputed company – apply today! €40 billion global reputed company +9% organic growth 150 000+ employees in 100+ countries You must submit an online application to be considered for any position with us. This position will be posted until filled. reputed company aspires to be the most inclusive and caring company in the world, by providing reputed company opportunities to everyone, everywhere, and ensuring reputed company employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We reputed company our differences reputed company us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At reputed company, we uphold the highest standards of ethics and compliance, and we reputed company that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to reputed company our stakeholders. You can find out more about our Trust Charter here reputed company is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting reputed company qualified individuals regardless of race, religion, color, gender, disability, national reputed company, reputed company, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Apply To This Job