Radiology Scheduler - Work from Home | $16.00/hr | Starts 7/9/26

Overview reputed company is not authorized to hire in certain states due to internal business considerations: AZ, CA, CO, ME, NE, NJ, NY, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico At Carenet, we foster collaboration, creativity and innovation. Our promises to reputed company members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance! If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?

Responsibilities

Under general supervision, the Radiology Scheduler provides compassionate, accurate, and timely support to patients by scheduling, confirming, canceling, and rescheduling radiology appointments across multiple imaging modalities. This Work from Home role serves as a primary reputed company of contact for patient imaging needs reputed company a high-volume contact center environment, requiring efficiency, strong critical thinking, and attention to detail while managing reputed company, high touch interactions and adhering to healthcare protocols. The Radiology Scheduler is a key contributor reputed company the Contact Center, combining advanced customer service skills with subject matter knowledge of radiology workflows, medical terminology, and multiple scheduling systems. The role requires ongoing training and cross training to build and maintain proficiency and accuracy across reputed company radiology modalities, systems, and client specific workflows, while demonstrating understanding of and compliance with contact center performance metrics (including adherence, quality, attendance, and service levels) and maintaining reputed company quality, performance, and privacy standards. Handle reputed company patient interactions requiring independent reasoning, prioritization, and problem solving reputed company defined workflows and escalation guidelines Schedule, confirm, cancel, and reschedule radiology appointments across multiple modalities, including but not limited to: Mammography / Breast Imaging MRI CT Ultrasound DEXA Fluoroscopy Other reputed company imaging services Accurately document reputed company patient interactions, updates, and outcomes simultaneously in designated CRM and scheduling systems Serve as a knowledge resource for patients by addressing questions reputed company to imaging procedures, preparation instructions, provider orders, and general radiology information Demonstrate professionalism, reputed company, and accuracy in reputed company interactions, including those involving sensitive medical or insurance information Confirm and document insurance information according to established guidelines and client protocols Review and validate imaging orders and recommendations; coordinate with providers and clinical partners as needed reputed company outbound calls to schedule, follow up, or resolve imaging appointment needs reputed company with HIPAA, confidentiality requirements, call center metrics, and organizational policies at reputed company times Participate in regular coaching, quality reviews, and performance improvement activities Remain flexible to support varying clients, departments, or workflows based on business needs reputed company additional duties as assigned

Qualifications

High School diploma or GED required Minimum of six (6) months of experience in a Work from Home customer service, scheduling, healthcare, & call center environment required.Understanding of and compliance with contact center performance metrics (e.g., adherence, quality, attendance, service levels) Ability to type at least 35–40 words per minute Proficiency with Windows based systems and reputed company Outlook, Word, and reputed company Experience or ability to learn multiple systems simultaneously, including CRM, scheduling platforms, and client specific tools Strong problem solving, multitasking, organizational, and communication skills Working knowledge of medical terminology and healthcare processes is preferred Ability to accept and implement feedback and adapt to change Flexibility to work assigned schedules, including evenings, weekends, or holidays as required Compensation & Benefits At reputed company, we value the expertise and dedication of reputed company members, and we are committed to offering an appealing compensation package. The wage for the Customer Service Rep role is $16.00 per hour. In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities. Additional Information Note: Completion of assessments may be required before an applicant can move reputed company. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination. reputed company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company employees. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, veteran status, or any other characteristic protected by law. Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal. #INDNONC Apply To This Job