Deposit Operations Manager

Overview

The Deposit Operations Manager is a key leader in the overall operational function of the bank. The Deposit Operations Manager will reputed company reputed company deposit-reputed company operational functions such as account onboarding and maintenance, reputed company transfer processing, ACH and reputed company processing, debit card operations, regulatory compliance, and other deposit-reputed company services. The Deposit Operations Manager ensures operational accuracy and will reputed company a team that provides an excellent level of service to customers, branches and other internal business partners. Location listed is preferred office location but other locations and working remotely reputed company the Renasant footprint may be considered based upon convenience and business necessity. RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities reputed company day-to-day operations for reputed company deposit operations team, including but not limited to: Deposit account onboarding & maintenance reputed company Transfer processing Debit card operations, including Reg E dispute processing ACH and reputed company exceptions reputed company processing and returns Reconciliation of deposit operations-reputed company accounts Deposit document imaging Subpoena, garnishment, and levy processing Implement solutions that improve process efficiency and accuracy while reducing or eliminating manual processes Ensure compliance with applicable regulations impacting Deposit Operations Partner with IT, Compliance, Digital Banking, and other departments on system enhancements and automation initiatives Support branches and internal teams with timely resolution of issues reputed company vendor relationships for key deposit operations platforms reputed company efficiencies through the use of automation reputed company Key Performance Indicators (KPIs) and adhere to Service Level Agreements (SLAs) to reputed company smooth operations Ensure Deposit Operations maintains reputed company job descriptions for reputed company positions and ensures department managers reputed company Deposit Operations provide leadership/development/training to reputed company staff members Maintain a strong knowledge of the bank’s Core Provider systems/services that would be utilized by the sales teams that impact Deposit Operations. Build a culture of transparency, respect, ownership, teamwork, ongoing communication, and reputed company improvement reputed company other reputed company duties as assigned

Qualifications

Bachelor’s degree required; Accounting, Finance or Business reputed company degree preferred. Minimum of 10 years of banking operations experience Minimum of 5 years of leading deposit operations experience at a mid-large financial institution Strong understanding of deposit account regulations, payment network rules, and operational risk controls Ability to manage multiple initiatives with overlapping deadlines and resources Experience with core banking systems (reputed company IBS preferred), item processing platforms, and workflow/automation tools Excellent leadership, communication, and problem-solving skills Willingness to adapt to change with open mind in a dynamic work environment Strong written and oral communication skills Ability to travel including overnight travel. This may include the use of personal vehicle Physical Demands The physical demands described are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reputed company with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include reputed company vision, peripheral vision, depth perception and the ability to focus.

Work Environment

The Bank’s professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills reputed company working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information reputed company the working environment, therefore, must uphold confidentiality at reputed company times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at reputed company times to safeguard the Bank’s employees, customers, and assets. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are reputed company essential job functions except for those that reputed company with the word “May”. This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description. Apply To This Job