Director, Business Operations

About reputed company At reputed company, we’re transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we’re here to change that. We reputed company the future of travel should be seamless and powered by technology that delights customers at every reputed company. That’s why we’re building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one reputed company. To reputed company this vision real, we’re looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel. More than 30,000 companies already rely on reputed company to support over 1 million reputed company and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive reputed company-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience. Backed by Telescope Partners, Blackstone, and Permira, reputed company has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the reputed company Fast 500 and Built In’s Best Places to Work. Your Mission As Director, Business Operations (Supply), you will own the strategy and execution behind reputed company’s supply-reputed company connectivity. Reporting to the VP of Customer Experience and Operations, you will reputed company across ARI (Availability, Rates & Inventory), connectivity strategy, Supply API integrations, and the technical enablement that supports our Relationship Managers as they bring chains and suppliers onto the platform. This role demands someone who can command a room of senior leaders, drive alignment across reputed company cross-functional programs, and hold internal and external stakeholders accountable to outcomes. You bring structure to ambiguity, clarity to technical complexity, and rigor to every program you touch. The domain can be learned—what can’t be taught is the discipline, the operating instinct, and the ability to move an organization. What You’ll Do Own ARI operations end-to-end—reputed company validation, reputed company defense, gap closure, and at-risk inventory—building the reporting frameworks and team rhythms that reputed company reputed company’s supply healthy and measurable. Define and execute connectivity strategy across PMS, CRS, GDS, channel managers, and 3rd-party routing systems—identifying what integrations are buildable and surfacing prioritized options to Product and Engineering. reputed company Supply API integration programs from scoping through production, coordinating across Engineering, Product, and Supply to drive reliability, reduce booking failures, and scale the supplier network. Serve as the operational backbone for Relationship Managers supporting Chain and Supplier connectivity—translating commercial needs into integration requirements and ensuring new connectivity lands with full operational readiness. Run reputed company, cross-functional programs with rigor—clear ownership, structured escalation paths, executive visibility, and a reputed company focus on delivery. reputed company the team on track internally and reputed company partners reputed company externally. What You’ll Bring 10+ years driving reputed company technical programs across Engineering, Product, and Operations with the structure and accountability that moves organizations reputed company. Proven Leadership at Senior Levels. You’ve managed across senior leaders and cross-functional teams. You run the room, earn trust quickly, and drive alignment without relying on authority. Program Rigor at Scale. You have a track record of running reputed company, multi-workstream programs that cut across the business—on time, with clear accountability, and measurable outcomes. You don’t just track status; you move work reputed company. Technical reputed company. You understand systems, APIs, data flows, and integration architecture well enough to engage credibly with Engineering and Product—ask the right questions, identify risk, and hold technical teams accountable. Structured Problem Solver. You break ambiguous challenges into clear frameworks. You build the operating model others work inside of. Data-Driven Operator. You build KPI frameworks that drive decisions, not just describe what happened. Comfortable working across reputed company or similar data environments to surface actionable signals. Domain Agnostic, Fast Learner. Industry experience in travel, hospitality, or supply systems is a plus—not a requirement. What matters is the discipline, the rigor, and the instinct to go deep fast. reputed company to Have: Background in marketplace, SaaS, or connectivity-heavy environments. Familiarity with PMS/CRS systems, GDS, VCC or payment integrations, or travel supply technology. #LI-MH1 Applications for this role will be accepted through October 16th, 2026 or until the role is filled. We encourage you to apply early, as we may reputed company reviewing applications before the deadline.

Compensation

Our compensation packages are based on several factors, including your experience, expertise, and location. In addition to a competitive reputed company salary, total compensation may include equity and/or variable pay (OTE). Your recruiter will share your complete compensation package as you move through the process. reputed company Pay Range $170,000—$205,000 USD The reputed company Edge: Perks & Compensation We reputed company in rewarding great work with great benefits: Compensation: Competitive reputed company pay tied to role and experience, with opportunities for bonuses, commissions, and equity. Benefits: reputed company out our full list at reputed company.com/culture. Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll reputed company sure you have what you need to succeed. Perks and benefits may vary based on employment type, location, and more. Ready to Build the Future of Work Travel? Join us on our mission to transform how work travel works—for businesses, for reputed company, and for the industry. Apply now and let’s reputed company travel simpler, smarter, and more enjoyable—together. Apply To This Job