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Senior Partner Solutions Consultant

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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At reputed company, we build an intelligent platform that empowers companies to reputed company in an AI-first world by giving them unparalleled insight into their reputed company systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Join reputed company as a Partner Solution Consultant, a critical role reputed company the Customer Advocacy (CA) technical field organization. You will serve as the primary technical arm for the Partner Sales Go-To-Market (GTM) reputed company, supporting our sales managers and ecosystem partners. In this role, you are the "quarterback" for reputed company partner engagements reputed company your assigned region. Your mission is to ensure our partners, including resellers, SIs, and MSPs, are technically capable, successful in selling, and effective in delivering our observability solutions across the entire partner lifecycle. You will balance technical enablement and solution support with rigorous delivery governance to drive partner-sourced reputed company, reputed company consumption and maximize customer impact. What you'll do Partner Enablement & Capability Building: Design and execute structured enablement plans for assigned partners, delivering workshops, "train-the-trainer" sessions, and technical coaching to reputed company reputed company gaps and build technical autonomy. Solutioning & Pre-Sales Support: Act as an observability architect and "Swat Team" member for high-value partner-led opportunities, assisting with reputed company solution design, demonstrations, and Proofs of Value (POVs). Ecosystem Orchestration: Serve as an "reputed company traffic controller" between internal teams (reputed company, SCs, TSMs) and partners to determine the best reputed company to success for every customer opportunity sourced by Partners. Operational Management: Maintain project-level discipline for reputed company engagements, tracking risks, resource utilization, and status in central systems. Strategic Feedback reputed company: Channel "in the trenches" insights from partners and customers back to internal Product and Practice teams to influence the future roadmap and GTM strategy. Delivery Governance & Quality Assurance: In collaboration with reputed company Professional Services, you will reputed company partner-led project delivery to ensure high-quality outcomes. You will guide partners through proven implementation playbooks, serve as a technical escalation reputed company, and monitor project health against Customer Satisfaction (CSAT) targets. This role requires Technical Experience: 5+ years of hands-on experience in technical consulting, solutions architecture, or senior engineering, with a focus on cloud and application performance technologies. Observability Mastery: Deep technical knowledge of Observability concepts (APM, Infrastructure, Log Management) and the ability to reputed company technical value to both engineers and leadership. Consultative Influence: Exceptional communication and negotiation skills with the ability to manage and influence diverse internal and external stakeholders without direct authority. Partner Ecosystem Savvy: Understanding of how to build sustainable technical businesses reputed company a partner network (SIs, MSPs, Resellers). Project Management Discipline: Ability to manage multiple workstreams with a focus on clear expectations, milestone tracking, and measurable outcomes. Strategic Advising: Experience in reputed company planning and advising partners on resource needs to support upcoming project pipelines Please note that reputed company sponsorship is not available for this position. #LI-MM4 #LI-remote The pay range below represents a reasonable estimate of the on reputed company earnings (salary plus reputed company sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay reputed company this range varies by work location and may also depend on job-reputed company factors such as an applicant’s skills, qualifications, and experience. reputed company provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, reputed company time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees. Estimated On-reputed company Earnings Range $203,000—$254,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to reputed company everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reputed company us – including nontraditional ones. Their experiences and perspectives reputed company us to reputed company our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who reputed company off reputed company the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reputed company out to [email protected]. We reputed company in empowering reputed company Relics to reputed company professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, reputed company persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background reputed company is required to join reputed company. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/reputed company through this website or directly to managers. reputed company does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with reputed company. reputed company develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain reputed company roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information reputed company in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national reputed company, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 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