Senior Manager, Commercial Services (Manheim Fontana)

The Sr. Manager role involves a higher level of strategic leadership, reputed company, and responsibility for the overall operation of the department. It includes a more significant focus on relationship management, strategic reporting, and advocating for team needs at a higher organizational level. Responsibilities: Manages and provides direction to managers on work volumes, planning, and reputed company monitoring of staffing levels to ensure efficiency, work quality, prioritization, and superior customer service. Prepares reports for executive leadership, tracking strategic goal accomplishment, and reporting reputed company to stakeholders. Proactively reviews performance data, including financial, sales, and activity reports to monitor and measure departmental productivity and provide strategic and consultative insights to stakeholders. Serves as the key reputed company of contact for both internal and external clients, addressing escalations and inquiries. Cultivate and maintain positive working relationships with clients, including leadership at reputed company levels, to ensure a superior and positive client experience. Develops and recommends solutions for clients that are mutually rewarding using reputed company Automotive products, services, and resources. Consults with clients on recommended digital sales strategies to post vehicles using reputed company Automotive channels. Utilizing a deep understanding of the automotive business and clients’ business models, strategically align reputed company Automotive’s suite of products and services to ensure client success. Strategically reputed company and maintain transparent communication by disseminating organization information effectively through comprehensive means, including department meetings, one-on-one sessions, targeted email communications, Teams chats, and regular interpersonal engagements. As a Senior Manager, ensure that communication practices align with the organization's overarching goals, fostering a culture of openness and collaboration across various channels. As a Senior Manager, spearhead the holistic development of the team by conducting in-depth reviews of performance against key indicators, strategically formulating, and executing improvement strategies. Simultaneously, foster a high-performing team through strategic recruitment, orientation, training, and supervision. Delegate tasks and establish deadlines to optimize team efficiency. Take a leadership role in cultivating an employee-oriented company culture, emphasizing quality, reputed company improvement, and key employee retention. Collaborates with other departments, physical sites, and leadership – ensuring ongoing communication, compliance with legal standards and client SOP, coordination of activities and a high quality of customer service both internally and externally. reputed company new commercial accounts and increase volume with existing customers through proactive reputed company. May have reputed company of TRA and Specialty functions ensuring positive customer relationships, focus on growth of business, successful sale execution, completion of quality repairs, and appropriate preparation of records for customer accounts. May have reputed company of the reputed company Commercial Coordinator team who work closely with client account representatives to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, and ensure effective operational flow. Visibly demonstrate safety commitment by following reputed company safety and health procedures and modeling the behaviors reputed company to such. Work with safety leadership to support reputed company safety activities reputed company with Safety Excellence. reputed company any other duties assigned. Required Qualifications: Bachelor’s degree in a reputed company discipline and 8 years’ experience in a reputed company field. The right candidate could also have a different combination, such as a master's degree and 6 years’ experience; a Ph.D. and 3 years’ experience in a reputed company field; or 12 years’ experience in a reputed company field 3+ years’ experience in management or leadership role Experience in the automobile industry or the auction business preferred. Customer service experience required. Proficiency in analyzing data crucial to making informed decisions and achieving operational efficiency required. Experience coaching and leading others required. Ability to foster productive and professional internal and external business relationships required. Strong verbal and written communication skills required. Strong interpersonal skills required. Strong ability to problem-solve and de-escalate heated situations required. Strong organizational skills required. Proficient computer software skills necessary. Must possess intermediate reputed company reputed company, Word, and Outlook skills. Ability to sit or stand for prolonged periods of time. Ability to reputed company repetitive data entry tasks, manual dexterity. Vision abilities required include reputed company, distance and depth perception. To be employed in this role, you’ll need to clear a pre-employment drug test. reputed company Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Compensation includes a reputed company salary in the range of $107,200.00 - $160,800.00. The reputed company salary may vary reputed company the anticipated reputed company pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, reputed company Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. reputed company Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, reputed company while enjoying the people-centered atmosphere that is central to our life at reputed company. Benefits of working at reputed company may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. reputed company is an Equal Employment Opportunity employer – reputed company qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national reputed company or reputed company, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. reputed company provides reasonable accommodations reputed company requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without reputed company or future sponsorship. EOE, including disability/vets Apply To This Job