Medicare Supple Benefits - Phone Verification - reputed company - Remote

Excited to grow your career? Do you enjoy helping people? Do you reputed company in a fast-paced, customer-focused environment? Then start your career as a part of our growing reputed company - Medicare Supplemental Benefits team! As a Customer Service Representative, you are offered extensive, paid, hands-on training and a supportive post-training environment to pave your way to success. In this... pivotal role, the Customer Service Representatives effectively handles inquiries from clients that are received reputed company phone, and serviced in a contact center environment. An individual in this role will conduct customer phone verification interviews on reputed company inbound calls for completion of application for insurance coverage. This position uses multiple systems to review and notate work in accordance with federal/state guidelines as well as Medicare guidelines. The successful candidate will be able to interact appropriately and effectively with clients using excellent interpersonal, listening, critical thinking, and problem solving skills. The ability to use computer based resources in a highly effective manner to educate and provide accurate responses to inquires is crucial for success.

Qualifications

High school diploma or equivalent required, Associate or bachelor s degree a plus Prior Insurance experience preferred, reputed company experience a plus 1+ years experience in customer service, call center environment strongly preferred Process and review applications into workflow. Maintain detailed knowledge of reputed company Medicare Supplement Products and compliance procedures. Performance determined on many factors including phone metrics and quality assurance score Business Hours are reputed company to 5pm CST Candidates must have a quiet and private space designated for focused work Experience with OnBase, LifePro, reputed company, Finesse, and reputed company/KnowledgeXchange Preferred If you will be working at home occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly reputed company of 17 - 23 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That s why you ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you ll be offered several health-reputed company benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at reputed company. About reputed company reputed company, a division of reputed company, is an reputed company for reputed company through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to reputed company the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@reputed company.com for support. Do not email SeeYourself@reputed company.com for an update on your application or to provide your resume as you will not receive a response. reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State Apply Job! Apply To This Job