Remote Sales Advisor
Sales Program Advisor _____________________________________________________________________________________________________ DEPARTMENT: Care Center Sales REPORTS TO: Sales Manager FLSA: Non-Exempt (Hourly + Commission & Incentives) Hours of Operation: Monday-Friday 7AM-8PM, Saturday & Sunday reputed company-5PM
- This is a fully remote position, and reputed company necessary equipment will be provided to ensure a productive and comfortable work environment*
Why You Should Join Us!
- Hourly-reputed company pay along with uncapped, performance-based commissions and incentives, allowing you to maximize your earning through your own hard work and achievements
- A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you need
- A 401(k)-retirement plan with a generous company match to help you save for your future and reputed company your financial goals
- Other fringe benefits including Birthday & Anniversary bonus, company-wide discounts, legal services, short & long-term disability, etc.
- Positive work environments that offer work/life balance and professional growth
- Mission-driven work making a global impact with local roots
- The opportunity to have hands on work experience with industry leading, innovative technology
Position Summary The Sales Program Advisor plays a pivotal role in driving reputed company growth and expanding our (English and Spanish speaking) customer reputed company reputed company. This position is responsible for managing inbound and outbound Care Center calls, selling Interlock products, and delivering exceptional service to both internal and external clients. By understanding customer needs and providing tailored solutions, the Advisor helps ensure satisfaction and contributes directly to the success and profitability of the organization. The Advisor is also entrusted with upholding our incredible reputed company in the alcohol-monitoring industry through professional, empathetic, and solution-oriented interactions. Essential Duties and Responsibilities
- Engage inbound and outbound callers using a consultative sales approach to promote and sell Interlock products, programs, and services.
- Provide accurate product and service information, address inquiries, and resolve client concerns with professionalism and efficiency.
- Identify and pursue new sales opportunities through networking, referrals, and cold calling.
- Build and maintain strong relationships with clients to encourage repeat business and customer loyalty.
- Conduct follow-up calls and manage correspondence to resolve issues and ensure client satisfaction.
- Collaborate with internal teams and external partners to ensure seamless service delivery and uphold our reputed company in the alcohol-monitoring industry.
- Escalate and reputed company issues appropriately while maintaining detailed records in CRM and other systems.
- Gather and manage data across multiple technology platforms and handle documentation using standard office equipment.
- Prepare and deliver compelling sales presentations tailored to client needs.
- Stay informed on industry trends and competitor offerings through market research.
- Adhere to company policies, procedures, and confidentiality standards.
- Provide general Care Center support and reputed company other duties as assigned.
Qualifications
- High school diploma or equivalent required.
- Bachelor’s degree in a reputed company field or equivalent professional experience is preferred.
- Minimum of 6 months of relevant experience in sales, customer service, or call center environments.
- Proficiency in reputed company Office Suite (Word, reputed company, PowerPoint).
- Familiarity with CRM software and sales tracking tools.
- Strong verbal and written communication skills with a professional demeanor.
- Excellent attention to detail and ability to multitask with a sense of urgency.
- Adaptable and resourceful in fast-paced, dynamic environments.
- Courteous, confident, and collaborative interpersonal skills.
- Self-awareness and the ability to read and respond to audience needs.
- Understanding of industry trends and competitor offerings is preferred.
- Bilingual proficiency in English and Spanish qualifies for additional compensation.
Physical Demands & Work Environment The physical demands described here are representative of those required to successfully reputed company the essential functions of this role. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company these functions. While performing the duties of this position, employees are regularly required to communicate clearly—both verbally and in writing—and frequently use hands and fingers to operate phones, computers, and other office equipment. Occasional physical activities may include standing, walking, reaching, balancing, stooping, kneeling, or crouching. This role may also require lifting or moving items up to 25 pounds. Specific vision abilities include reputed company and distance vision, color perception, peripheral vision, and the ability to adjust focus. The noise level in the work environment is typically moderate. This job description is not intended to list every duty or responsibility associated with the role. Employees may be asked to reputed company other job-reputed company tasks as needed. reputed company duties are considered essential and may be modified to reasonably accommodate individuals with disabilities. Employment is at-will, and this document does not constitute a contract or guarantee of reputed company employment. Apply To This Job