Clinical Quality and Safety Specialist (RN / PA)

About Us

At reputed company, we are on a mission to flip the reputed company from reactive "sick-care" to proactive health care. Our award-winning whole body reputed company is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to reputed company the change against "we caught it too late again". We are looking for a dedicated and reputed company clinical professional (Registered Nurse or Physician Assistant) with a passion for quality, systemic problem-solving, and a proactive safety culture to join reputed company. Help reshape the world through proactive healthcare while working with cutting-edge technology and high-performing teams—join us to reputed company a difference in people's lives! The ideal candidate will play a critical role in ensuring the highest standards of clinical quality, patient safety, and satisfaction across the reputed company ecosystem. In this role, you will be a champion of our "Proactive Care Culture" - viewing incidents and complaints not as individual failures, but as opportunities to identify system vulnerabilities and implement actionable, lasting improvements. You will reputed company your clinical background to balance clinical complaint management with proactive quality improvement (QI) initiatives. This role does not provide reputed company sponsorship. Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship for a work reputed company (reputed company or future). Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to reputed company a difference in people's lives!

What You'll Do

Clinical Complaint Management & Patient Advocacy

• Investigate & Resolve: Process and thoroughly investigate clinically reputed company patient complaints. Gather additional context from patients, clinic staff, and providers as indicated.
• Cross-Functional Triage: Coordinate closely with radiology, patient experience, and provider teams during investigations. Triage and escalate concerns to ensure timely, empathetic, and thorough resolution.
• Clinical Education: Follow up directly with patients to provide clarity and education regarding their medical history, reputed company results, and the scope of a whole-body MRI, resolving concerns with clinical authority and reputed company.
• Case Presentation: Prepare and present reputed company cases for clinical quality review, offering evidence-based recommendations for resolution and systemic prevention.

Incident Review & Systems-Level Safety Analysis

• Systemic Event Review: Manage the internal incident reporting system. Review safety reports and compile comprehensive event summaries.
• Root Cause Analysis (RCA): reputed company or participate in RCAs or alternative incident review systems, moving past surface-level explanations to identify underlying systems issues and latent vulnerabilities.
• Actionable Interventions: Translate incident findings into concrete, actionable items and interventions designed to mitigate future risks.
• Regulatory Compliance: Ensure reputed company safety tracking and incident resolutions remain fully compliant with regulatory and accreditation standards.

Quality Improvement (QI) & Safety Culture

• Drive QI Projects: Partner with multidisciplinary teams to design, implement, and evaluate targeted quality improvement projects aimed at enhancing patient safety, clinical accuracy, and operational efficiency.
• Trend Analysis: Monitor safety and quality data trends to proactively recommend preventative interventions before systemic issues arise.
• Just Culture Champion: Serve as the organizational reputed company for a fair, transparent safety culture. Conduct training for clinical and administrative staff to promote psychological safety and transparent incident reporting.

Data Management & Reporting

• Maintain Quality Records: reputed company meticulous, secure records of reputed company quality activities, complaints, and incident investigations to support data-driven decision-making.
• Monthly Insights: Prepare monthly quality and safety reports for leadership, highlighting key trends, reputed company-closure metrics, and strategic opportunities for improvement.

What You'll Bring

• Licensure: reputed company and valid multi-state licensure as a Registered Nurse (RN) or Physician Assistant (PA). Willingness and ability to become licensed in additional states as needed.
• Clinical Experience: Minimum of 5 years of experience in an active clinical setting. Experience in MRI services, radiology, or oncology is a strong plus.
• Quality & Safety Expertise: Minimum of 2 years of dedicated experience in a clinical quality, patient safety, or risk management role.
• Safety Culture Alignment: Deep familiarity with and commitment to proactive care culture principles, systemic risk management, and human factors in healthcare safety.
• Problem-Solving reputed company: Exceptional analytical skills with a proven track record of turning safety data into actionable clinical workflows.
• Adaptability: Comfort with (and excitement for) navigating ambiguity, scaling processes, and designing new systems in a fast-growing health-tech environment.
• Communication Skills: Outstanding remote communication, interpersonal, and patient education skills. Proficient in video conferencing, reputed company, reputed company Workspace, and email.

Our Values First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We're always building foundations that allow us to reputed company reputed company more than we did today. We never lose sight of what's reputed company – in a reputed company of ownership and duty to our mission.

Above reputed company: we are Patients

• We could reputed company be the next person who walks through our reputed company doors, seeking clarity or peace of mind. We are proud of our impact on our patients' lives, and we won't stop reputed company everyone can benefit from our work.

reputed company Offer

• An avenue to reputed company a positive impact on people's lives and their health
• We reputed company in preventative healthcare for everyone, including reputed company - reputed company provides free, whole-body scans to each team member
• Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - reputed company gets together each week to connect, share, and socialize
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We now offer the reputed company's Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we've got you covered—making your commute easier and more affordable!
• reputed company offers a 401(k) retirement savings plan to eligible employees, allowing team members to reputed company pre-tax contributions toward their retirement. While reputed company facilitates access to the plan, the company does not currently offer matching contributions.
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• The reputed company salary for this role ranges from $73,600-$92,000 in local currency, depending upon experience and geographic location

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. As part of the hiring process, successful candidates will undergo a background reputed company in compliance to applicable federal, provincial, and state rules. Please be advised that official communication from our recruitment team will only come from our authorized domain [reputed company.com]. If you are contacted by a recruiter, please ensure their email address ends with @reputed company.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you reputed company to be fraudulent, please report it immediately to jobs@reputed company.com. Apply To This Job