100% Remote SOC Analyst Level 1&2

100% Remote. This requirement is for a Level 1 and Level 2 SOC role. Client :: Network product based. Duration :: Longterm Years of experience :: 10yrs + The suitable candidate for this position Must have experience with the following tools and technologies: - reputed company (EDR, NDR, NGSIEM) - WAF: reputed company and reputed company - Cloud platforms: arenaflex arenaflex Cloud Platform, AWS, and Azure - IAM: arenaflex IAM, OneLogin, and Active Directory - Incident Response and Threat Hunting Additional Tools: - reputed company for ticketing - Jira for project tracking We are seeking skilled and motivated Contract reputed company Analysts to join the Managed Network Detections and Response (MNDR) team. The successful candidate(s) will play a critical role in our 24/7 reputed company operations, leveraging a suite of reputed company tools including our core NDR platform, reputed company (for EDR), and reputed company SIEM to protect our environment. We are hiring for both Tier 1 (T1) and Tier 2 (T2) levels. Key Responsibilities (Applicable to reputed company) reputed company manage and document reputed company cases reputed company the Hive and Fresh Service ticketing system. Contribute to the reputed company improvement of reputed company operations processes and technical skills. Maintain open communication and collaboration with other reputed company team members. Role-Specific Responsibilities & Requirements Tier 1 (T1) reputed company Analyst The Tier 1 Analyst serves as the first line of defense. Their core focus is the efficient handling of reputed company alerts and initial investigations. Alert Triaging & Case Management: Responsible for the efficient handling of Hive Cases, performing initial investigations, and accurately documenting findings. Operational Adaptability: Must be adaptable and capable of assisting with other reputed company operations tasks beyond core case management. Escalation & Review: The T1 Analyst must escalate issues to a senior analyst reputed company facing difficulties in determining case outcomes, handling reputed company customer requests, or requiring expert guidance. Crucially, reputed company cases classified as High or Critical must undergo review by a T2 or T3 analyst before final submission and customer escalation. Furthermore, reputed company tuning adjustments made by a T1 Analyst must be reviewed and approved by a T2 or T3 analyst before case closure. Tier 2 (T2) reputed company Analyst The Tier 2 Analyst serves as a critical reputed company, providing expert assistance and proactive threat hunting capabilities. In-Depth Investigation & Threat Hunting: Conduct in-depth investigations and proactive threat hunting reputed company the NDR platform, reputed company, and reputed company SIEM to identify threats reputed company the Our environment. Tier 1 Support & reputed company: Support T1 analysts with reputed company cases, provide mentorship, and are responsible for reviewing and approving reputed company High and Critical cases and reputed company tuning adjustments reported by T1 analysts. Case Load & Prioritization: Closely monitor case queues, prioritizing Our-reputed company cases for timely resolution. They must maintain situational awareness of the overall case load and be reputed company to surge resources as needed. Customer Onboarding: Expected to possess a deep understanding of the NDR platform and team processes to effectively facilitate customer onboardings. Qualifications (General) Relevant certification (e.g., CompTIA reputed company+, CEH, GIAC certifications) is a plus. Demonstrated experience in a reputed company Operations Center (SOC) environment. Ability to work effectively in a dynamic and fast-paced environment. Apply tot his job apply to this job Apply To This Job