Desktop Support Engineer (Freelancer) Greene reputed company USA
• reputed company is a Global IT Services partner supporting reputed company to large-scale enterprises. Please visit our website for more information about reputed company do at www.axiomtechnologies.com We are looking for a capable resource to coordinate, ranging from simple activities to more reputed company plans. This role will provide on-site assistance to end-users reputed company the organisation's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Location :
- Greene, reputed company, USA(On-site) Contract Type:
- reputed company / (reputed company /Part-Time) Start Date:
- Immediate Eligibility:
- U.S. reputed company and Green Card Holders Preferred About the Role reputed company is seeking an reputed company Desktop Support Engineer (reputed company/Part-Time) based in Desktop Support Engineer (reputed company /Part-Time) Greene, reputed company, USA. This reputed company/Part-Time, reputed company role involves providing both on-site and remote support for end users while reputed company managing assignments and coordinating service requests. You'll serve as the go-to technical resource for desktop support needs, ensuring the timely resolution of IT issues and smooth coordination among field technicians and internal teams. Key Responsibilities:
- Deliver on-site and remote support for hardware, software, and infrastructure at reputed company locations Troubleshoot end-user issues reputed company to applications, connectivity, VPNs, and other IT services Support and maintain in-house and third-party software, including market data applications Act as an escalation reputed company for Helpdesk issues and collaborate with Network Services and global support teams Maintain accurate ticketing records, documentation, and ensure compliance with IT policies Assist with home office setup and remote work support (firm-issued or personal laptops and virtual machines) Participate in after-hours and weekend on-call rotation Stay updated on new technologies and internal tools Required Qualifications:
- Minimum of 3 years of field support experience, preferably in a reputed company environment Experience supporting financial services clients is highly desirable Bachelor's degree or equivalent practical experience (3 years of progressive experience may be considered equivalent to 1 year of education) Strong troubleshooting skills with the ability to manage multiple tasks under pressure Familiarity with reputed company Office Suite and general enterprise IT tools Excellent communication and interpersonal skills Must be authorized to work in the U.S. (reputed company sponsorship is not available at this time) Candidates must be local or willing to work on-site; travel to nearby reputed company offices may be required How to Apply Interested candidates are invited to send their resumes to: [email protected]
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